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호텔 조리 및 식음료 종사원이 인지하는 리더의 겸손이 직무만족도, 직무열의 및 혁신행동에 미치는 영향

The Impact of Leader Humility Perceived by Hotel Culinary and F&B Employee’s on Job Satisfaction, Job Engagement and Innovative Behavior

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초록

The purpose of this study is to examine leader humility on chef and food & beverage employees’ job satisfaction, job engagement and innoative behavior at deluxe hotels and to measure the moderating effects of chef and food & beverage employees on the relationship between leader humility, job satisfaction, job engagement and innovative behavior. The sample for the survey was collected from deluxe hotel chef and food & beverage employees. The validity of the measurement items was identified through confirmatory factor analysis, CCR and AVE. The hypotheses were tested through structural equation modeling analysis. The results of structural equation modeling show that leader humility had a positive effect on job satisfaction. And job satisfaction had a positive effect on job engagement and innovative behavior. Also job engagement also had a positive effect on innovative behavior. The moderating effects on chef and food & beverage employees was found to exist. Limitations and future research directions are also discussed.The purpose of this study is to examine leader humility on chef and food & beverage employees’ job satisfaction, job engagement and innoative behavior at deluxe hotels and to measure the moderating effects of chef and food & beverage employees on the relationship between leader humility, job satisfaction, job engagement and innovative behavior. The sample for the survey was collected from deluxe hotel chef and food & beverage employees. The validity of the measurement items was identified through confirmatory factor analysis, CCR and AVE. The hypotheses were tested through structural equation modeling analysis. The results of structural equation modeling show that leader humility had a positive effect on job satisfaction. And job satisfaction had a positive effect on job engagement and innovative behavior. Also job engagement also had a positive effect on innovative behavior. The moderating effects on chef and food & beverage employees was found to exist. Limitations and future research directions are also discussed.

Abstract

The purpose of this study is to examine leader humility on chef and food & beverage employees’ job satisfaction, job engagement and innoative behavior at deluxe hotels and to measure the moderating effects of chef and food & beverage employees on the relationship between leader humility, job satisfaction, job engagement and innovative behavior. The sample for the survey was collected from deluxe hotel chef and food & beverage employees. The validity of the measurement items was identified through confirmatory factor analysis, CCR and AVE. The hypotheses were tested through structural equation modeling analysis. The results of structural equation modeling show that leader humility had a positive effect on job satisfaction. And job satisfaction had a positive effect on job engagement and innovative behavior. Also job engagement also had a positive effect on innovative behavior. The moderating effects on chef and food & beverage employees was found to exist. Limitations and future research directions are also discussed.

참고문헌 (79)

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