조직변화 단계 진단 척도 개발
Development and validation of the scalefor assessing the stages of organizational change
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본 연구는 47개의 정부기관에 종사하는 공무원 1,754명으로부터 Web 설문조사를 통해 Kotter(1996)가 제시한 8단계 변화 모형에 근거한 변화단계진단척도를 개발하고, 그 신뢰도와 타당도를 검증해 보았다. 연구 1에서는 Kotter가 주장한 변화 단계를 측정할 수 있는 척도를 개발하였고, 개발된 척도의 신뢰도와 모형의 적합성을 살펴보았다. 변화진단척도의 신뢰도는 높게 나타났으며, 또한 8단계의 변화 모형과 다른 3, 5 단계 모형의 적합성을 비교한 결과, 8단계 모형의 적합성이 가장 높게 나타났다. 연구 2에서는 개발된 척도의 타당도를 평가하였다. 이를 위해, 척도 개발 시 조사하였던 개인변화단계와 혁신참여도 문항과의 관계를 살펴보았는데, 변화진단척도에서 높은 단계에 있을수록, 개인변화단계와 혁신참여도가 높은 것을 확인하였다. 또한 이전에 각 기관의 혁신정도를 평가하였던 순위와 본 척도로 평가한 순위와도 정적인 상관을 보여 개발된 척도의 준거관련 타당도를 확인하였다.
Abstract
Today, the change and innovation has arisen as one of the hot issues in organization literature. The change and innovation is not 'choice' but 'survival'. In this view, it is very important to manage the process of organization change and to deal with resistance of change intervention. Therefore, this study was aimed to develop a scale for assessing the change stage using data from 1,754 government employee in 47 government agency. Study 1 developed the scale for assessing change stage based on Kotter's 8 change stages theory and found it has acceptable reliabilities. Also we compared three-stage, five-stage change model with eight-stage using CFA. Result showed that eight-stage model was best fit with data. Study 2 was undertaken for the validation of the newly developed scale. For this, we compared each subscale with the stages of individual behavior change and the degree of innovation participation of the employees. Result showed that the more high value each stage had, the higher the degree of innovation participation and individual behavior change. And we tried to do the criterion-related validity through comparing it with performance evaluation of innovation by experts. The result showed that the greater value each organization had at each stage, the high is the rank of evaluation. Finally, the theoretical and practical implications of this study was also suggested.
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- "the change and innovation has arisen as one of the hot issues in organization literature The change and innovation is not 'choice' but 'survival' it is very important to manage the process of organization change and to deal with resistance of change intervention this study was aimed to develop a scale for assessing the change stage using data from 1 754 government employee in 47 government agency Study 1 developed the scale for assessing change stage based on Kotter's 8 change stages theory and found it has acceptable reliabilities"