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서번트 리더십과 조직시민행동 간의 관계에서 상사-조직적합도의 조절효과 분석

The Moderating Effect of Superior-Organization Fit on the Relationship between Servant Leadership and Organizational Citizenship Behavior

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참고문헌

키워드

주제분류경영학

초록

본 연구는 서번트 리더십과 조직시민행동(OCB)과의 사이에서 상사-조직 적합도(superior-organization fit)의 조절효과를 실증적으로 검증하는데 주목적을 두고 있다. 서번트 리더십의 측정은 선행연구자의 23개 항목을 사용하여, 이타적 소명, 감정적 치유, 지혜, 설득, 조직의 청지기 정신 등 총 5개의 하위요인으로 분류되었으며, 조직시민행동은 20개의 문항을 사용하여 이타적 행동, 양심적 행동, 예의바른 행동, 시민정신 그리고 정당한 행동 등 총 5개의 요인으로 나뉘어졌다. 이렇게 도출된 측정도구를 통해 실증분석 한 결과는 다음과 같다. 첫째, 서번트 리더십은 조직시민행동에 정(+)의 유의한 영향을 미치는 것으로 나타났다. 둘째, 상사의 서번트 리더십과 조직시민행동 간에 조절변수인 상사-조직 적합도의 조절효과가 있음이 검증되었다. 이 연구를 통해 서번트 리더십이 실무에 기여할 수 있는 리더십이 되기 위해서는 서번트 리더십의 본질을 강조하는 것과 동시에 상사와 조직의 가치일치가 필요하다는 점을 말해주고 있다

Abstract

The purpose of this study is to empirically verify the moderating effect of superior-organization fit between servant leadership and organizational citizenship behavior. Measurement of servant leadership used intactly 23 items of a preceding researcher and 5 sub-factors derived such as altruistic calling, emotional healing, wisdom, persuasion and organizational stewardship. Also, measurement of organizational citizenship behavior(OCB) used 20 items and 5 sub-factors derived such as altruism, conscientiousness, courtesy, civic virtue and sportsmanship. Empirical analysis result can be summarized as following. First‚ the servant leadership has significant influence on organizational citizenship behavior. Second, this study was proved there was an moderating effect of superior-organization fit, the adjusting variable, between the servant leadership and organizational citizenship behavior. This study showed that it is important to emphasize not only the intrinsic attribute of servant leadership but also the fit between the supervisor’s value and the organizational value in order to servant leadership contributes to the practical business.

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