과업갈등과 관계갈등이 지식공유 및 직무성과에 미치는 영향-호텔과 외식업체 조리종사원의 다중집단분석-
The Effects of Task Conflict and Relationship Conflict on Knowledge Sharing and Job Performance-A Multigroup Analysis of Hotel & Foodservice Industry Culinary Staff’s-
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This study examined the effects of task conflict and relationship conflict on knowledge sharing and job performance in the hotel and foodservice industry. The hypotheses were tested through structural equation modeling analysis. The results indicated that task conflict had a significant influence on relationship conflict had a significant negative impact on knowledge sharing. Also, knowledge sharing significant positive impact on job performance. Furthermore a multi group analysis revelaled no significant differences in the relationships beetween task conflict, relationship conflict, knowledge sharing and job performance across the hotel and foodservice industry. Limitations and future research directions are also discussed.
Abstract
This study examined the effects of task conflict and relationship conflict on knowledge sharing and job performance in the hotel and foodservice industry. The hypotheses were tested through structural equation modeling analysis. The results indicated that task conflict had a significant influence on relationship conflict had a significant negative impact on knowledge sharing. Also, knowledge sharing significant positive impact on job performance. Furthermore a multi group analysis revelaled no significant differences in the relationships beetween task conflict, relationship conflict, knowledge sharing and job performance across the hotel and foodservice industry. Limitations and future research directions are also discussed.
참고문헌 (60)
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