사용자 경험 기반의 차량용 AVN콘트롤러 디자인 개발

Abstract

With the proliferation of the smart mobility industry, services for driver and driving information systems are expanding. However, there are reports that the sluggish sales of domestic automobiles are insufficient to respond to changes in consumer demand. Therefore, this study discussed user experience design using a rotary AVN (Audio, Video, Navigation) controller to improve the driver's driving experience satisfaction. Among these, the development target was the rotary knobless with less driving experience. User experience research was conducted through surveys and in-depth interviews after classifying users according to AVN controller use experience types into general users and experts. The survey method was conducted using the five usability assessment items derived from this study. Research results showed that AVN controller designs of a rotary knob form were needed after negative experiences with the existing rotary knobless and that efficient button compositions and rearrangements according to user experiences were needed along with exterior and pattern designs that reflect the brand identity of existing AVN controllers. At this, this study proposed design direction and prototypes and resultingly, ① developed a rotary knob form design, ② rearranged existing buttons through the removal of unnecessary buttons and quick buttons, ③ newly designed patterns and forms to maintain and reinforce existing brand identity. Through this study, user-convenient operation and enhanced exterior designs were realized, providing not only aesthetic satisfaction but also driving safety and enhanced experience satisfaction.