메타버스 서비스 종료와 소비자 피해구제

Abstract

While the metaverse has an open structure and the service is not initialized, the value of the metaverse increases through interaction between users of the metaverse service. Metaverse is highly likely to develop into various forms in the future as it facilitates online interaction and can even collaborate. Therefore, sufficient discussion on the legal system is necessary to create a reliable metaverse space. Currently, the metaverse is governed by the 「Contents Industry Promotion Act」. The 「Contents Industry Promotion Act」 coordinates the interests of content providers and users in consideration of the characteristics of content, but looking at the process of the end of the metaverse service, it is difficult to see that the interests between content providers and users are sufficiently reflected. Metaverse service users have no choice but to unilaterally accept this when a content provider's service is terminated. Accordingly, we propose the following system to effectively protect the interests of users participating in Metaverse. In addition to a system that allows users to maintain the service when the metaverse service is terminated, an adjustment system for continuous use of the metaverse service is needed. In addition, it is necessary to ensure that the metaverse service provider guides such rights when subscribing to the metaverse service to secure the opportunity for users to be guaranteed their rights and to induce them to become a competitive factor in the content market. The above rights of users can be reflected in the recommendations of the 「Content User Protection Guidelines」. This is because the recommendations of this guideline have rules for protecting users' rights and interests in consideration of the characteristics of content. In the long term, legislation is needed to recognize the value created by users in the metaverse service.