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공무원의 노조몰입 결정요인과 조직시민행동에 미치는 영향에 대한 실증연구

A study on the Determinants of Public Officials’ Union Commitment and their Influence on Organizational Citizenship Behavior(OCB)

박재춘|김종철
한국행정연구원 (The Korea Institute of Public Administration)|2010.04|한국행정연구 (The Korean Journal of Public Administration)|제19권 제1호|pp. 51-78|DOI 10.22897/kipajn.2010.19.1.003

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참고문헌

키워드

조직시민행동organizational citizenship behavior노조몰입union commitment노조간부 리더십노조만족의사결정참여노사관계분위기
주제분류행정학

초록

본 연구는 우리나라 일반직 공무원을 대상으로 노조몰입에 대한 영향요인을 분석하였으며, 공무원이라는 특수한 지위를 가진 공무원들의 노조몰입과 자발적 행동으로 정의되는 조직시민행동의 관계를 분석하였다. 첫째, 노조몰입의 영향요인에 대한 분석결과, ‘기관장(관리자)에 대한 공무원들의 불만족’, ‘조직 내 의사결정에 대한 높은 참여수준’, ‘동료 공무원들의 노동조합에 대한 우호적인 태도’ 및 ‘노조간부의 리더십 수준’은 노조몰입과 유의한 정(+)의 영향을 나타났다. 그러나 ‘노조만족 수준’과 ‘노사관계분위기 수준’, ‘정부개혁 정책수용도’는 노조몰입에 별다른 영향을 주지 않는 것으로 나타났다. 둘째, 노조몰입과 조직시민행동과의 관계를 검증한 결과, 높은 노조몰입과 공무원의 조직시민행동과는 정(+)의 영향을 준다는 사실이 확인되었다. 끝으로 본 연구의 요약 및 이론적·실무적 시사점과 한계점 그리고 향후 연구과제에 대해 제시하였다.

Abstract

This research was conducted in order to identify a determination factor for commitment to trade unions of public officials. It also studied the relationship between the commitment to unions of public officials who have an unique social status and their organizational citizenship behavior(OCB) which is defined as discretionary behavior. First, the findings of the determinant factor analysis were as follows; ‘public officials’ dissatisfaction of leaders or supervisors, ‘the higher level of participation in organizational decision making’, ‘the amicable attitude of colleagues toward trade union’, and ‘the leadership of union leader’ had a significant positive effect on commitment to trade unions. However, ‘the satisfaction level of trade unions’, ‘the atmosphere in labor relations’, ‘acceptance for policy reform’ had no effect on commitment to unions. Second, the relationship between union commitment and OCB showed in the research that higher commitment had a positive effect on the OCB of public officials. At the end of this study, it summarized the results and listed theoretical and practical implication and limitation. It also made some extended research suggestions.

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