공무원의 혁신적 업무행동 결정요인에 관한 연구: 지방공무원의 심리적 계약을 중심으로
A Study on Determinants of Innovative Work Behavior in Officials: Focusing on Officials’ Psychological Contract in Local Government
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참고문헌
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초록
본 연구는 지방정부 공무원을 대상으로 혁신적 업무행동에 영향을 미치는 요인들을 경험적 접근을 통해 살펴보았다. 경험적 연구를 위해 혁신적 업무행동에 대한 이론적 논의를 종합하는 통합적 인과모형을 형성하고 강원도 영동권 3개 지방정부의 공무원을 대상으로 실증분석을 실시하였다. 본 연구의 분석결과 혁신적 업무행동에 영향을 미치는 변수로 능력주의, 공정성 지각, 리더-구성원 교환관계, 직무자율성, 심리적 계약 등으로 나타났으며, 혁신적 업무행동을 자극하기 위해서는 첫째, 개별 성원의 능력에 바탕을 둔 공정한 평가가 이루어져야 할 것과 둘째, 업무성격에 맞추어 상사와 부하직원간의 공동의 목표가 설정되어야 하고 그 목표를 상호협력하여 수행할 수 있는 상호존중의 분위기가 조성되어야 할 것, 셋째, 직무자율성 확립을 위해 합리적인 성과평가와 보상시스템이 갖추어져야 할 것을 제안하였다. 그리고 본 연구의 발전적 모형으로 직무 자율성과 심리적 계약에 관한 심층적 논의가 있어야 될 것을 제안하였다.
Abstract
This study examined by empirical approach the determinants to influence innovative work behavior with officials in local government. To be empirical research, it build up an integrating causal model to synthesize theoretical discussions about innovative work behavior and collected data as using a questionnaire through officials of local government in Gangwon-do. A result of testing a causal model indicated meritocracy, justice perceptions, leader-member exchange (LMX), job autonomy, psychological contract of factors to influence innovative work behavior. Therefore, to stimulate innovative work behavior of officials should regarded such as following a fair evaluation based on ability individually, fostering climate for collaboration between leader and member, rational performance evaluation and compensation system. And a developmental model of this study is suggested that study job autonomy has a significant relation with psychological contract.
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