본문 바로가기
KERD
논문KCI 등재

팔로어십과 조직몰입의 관계에 있어 상사부하 교환관계(LMX)의 조절효과 : 컨벤션 기업 종사자를 중심으로

The Moderating Effect of Leader-Member Exchange(LMX) on the Effect Relationship between Followership and Organizational Committment

0

조회

0

다운로드

4

인용

0

참고문헌

키워드

초록

The convention industry is a high value-added service industry, and the human service is the core competence of the company. However, compared to other industries, organizational commitment and job satisfaction are lower and the turnover rate is higher. Discussions on leaders and leadership have long been dealt with. However, in order to higher the organizational efficiency and better understand the relationship between the supervisors and the subordinate it should not be stopped at these discussions. Through the course of interaction, it is essential to understand the followers, who enacts a core role in the leadership process or the organizational process. This study was based on workers engaged in major domestic convention firms. It examines the control effects in LMX in relation to the exchange relationship between the followership and the organization. The factors used in this case are independence and activation factors in the followership. It was established in terms of respect, dedication, and trust.

Abstract

The convention industry is a high value-added service industry, and the human service is the core competence of the company. However, compared to other industries, organizational commitment and job satisfaction are lower and the turnover rate is higher. Discussions on leaders and leadership have long been dealt with. However, in order to higher the organizational efficiency and better understand the relationship between the supervisors and the subordinate it should not be stopped at these discussions. Through the course of interaction, it is essential to understand the followers, who enacts a core role in the leadership process or the organizational process. This study was based on workers engaged in major domestic convention firms. It examines the control effects in LMX in relation to the exchange relationship between the followership and the organization. The factors used in this case are independence and activation factors in the followership. It was established in terms of respect, dedication, and trust.

참고문헌 (34)

  1. 강영순, "LMX와 팔로어십, 그리고 리더십유효성간의 관계", 인적자원관리연구, 13(1), pp.45~64 (2006), 한국인적자원관리학회
  2. 곽대영, "경력정체지각이 조직몰입과 경력몰입에 미치는 영향-서울소재 BSP 여행업체 종사자를 중심으로-", 관광연구저널, 27(4), pp.137~151 (2013), 한국관광연구학회
  3. 곽종우, "심리적 주인의식이 조직몰입 및 조직시민행동에 미치는 영향과 리더-구성원 교환관계 및 조직지원인식의 조절효과: 국내에 진출한 다국적기업을 대상으로", 국제경영리뷰, 16(4), pp.149~177 (2012), 한국국제경영관리학회
  4. 김봉철, "호텔·컨벤션 종사원의 혼잡지각이 직무성과에 미치는 영향 : 사회적 지지 추구 대처의 조절효과", MICE관광연구, 13(3), pp.119~140 (2013), 한국마이스관광학회
  5. 김우진, "호텔기업 종사원의 직무특성이 조직후원인식과 조직몰입 및 조직시민행동에 미치는 영향에 관한 구조모형분석", 관광레저연구, 23(4), pp.99~118 (2011), (사)한국관광레저학회
  6. 김원동, "호텔기업의 LMX(Leader-Member Exchange) 영향요인과 조직유효성에 관한 연구", 박사, 호텔관광경영학, pp.2009
  7. 김현아, "LMX의 질, 자아개념, 조직유효성간의 관계 연구", 조직과 인사관리연구, 28(4) (2004), 한국인사관리학회
  8. 류인평, "외식기업의 사회적 교환 관계, 임파워먼트, 조직 유효성의 관계 연구", 동아시아식생활학회지, 16(6), pp.763~771 (2006), 동아시아식생활학회
  9. 박민생, "팔로어십의 유형화에 관한 실증 연구", 인적자원관리연구, 17(1), pp.57~72 (2010), 한국인적자원관리학회
  10. 박철원, "리조트 기업 식음료 조직구성원의 셀프리더십과 LMX가 조직시민행동에 미치는 영향", 한국외식산업학회지, 10(3), pp.97~112 (2014), 한국외식산업학회
  11. 안병주, "리더-구성원 교환관계(LMX)가 조직시민행동에 미치는 영향: 군 조직 고용형태의 조절효과와 조직몰입의 매개효과 검증", 대한경영학회지, 26(9), pp.2453~2475 (2013), 대한경영학회
  12. 안수진, "호텔 서비스 만족도에 따른 호텔컨벤션 개최의사에 관한 연구 - 컨벤션 기획가의 호텔 신뢰전이 조절 효과를 중심으로 -", MICE관광연구, 14(1), pp.119~136 (2014), 한국마이스관광학회
  13. 이상우, "카지노 딜러의 조직시민행동에 대한 조직공정성.직무 만족 및 조직몰입간 관계", 관광레저연구, 20(2), pp.105~125 (2008), (사)한국관광레저학회
  14. 이학식, "SPSS22 매뉴얼" (2015), 집현재
  15. 장혜란, "여행업의 리더십 유형과 조직후원인식, 조직몰입, 이직의도와의 관계", 복지행정연구, 23(0), pp.85~101 (2007)
  16. 한연주, "팔로어십, 상사부하교환관계(LMX), 조직몰입간의 관계에 관한 연구:관광·컨벤션기업을 중심으로", 관광레저연구, 23(7), pp.299~318 (2011), (사)한국관광레저학회
  17. 한국심리학회, "심리학용어사전" (2014)
  18. 황희곤, "PCO 종사자의 조직몰입, 직무만족 및 스트레스가 이직의도에미치는 영향에 관한 연구", 무역전시연구, 4(2), pp.77~105 (2009)
  19. Beirne, E., "The Impact of the Internet on the Information search process and tourism decision making", Information and Communication Technologies In Tourism, pp.88~98 (1999)
  20. Boies, K., "Leader-member exchange in teams", The Leadership Quarterly, 17(3), pp.246~257 (2006)
  21. Buchanan, B., "Building organizational commitment : The socialization of managers in work organizations", Administrative Science Quarterly, 19, pp.533~546 (1974)
  22. Chiou, J. S., "Should a Company have Massage Broads on Its Web Sites?", Journal of Interactive Marketing, 17(3), pp.53~60 (2003)
  23. Crosby, L. A., "Relationship Quality in Services Selling : an Interpersonal Influence Perspective", Journal of Marketing, 54(7), pp.68~81 (1990)
  24. Delone, W. H., "Information System Success : The quest for the dependent variable", Information System Research, 3(1), pp.60~95 (1992)
  25. Dansereau, F. Jr., "A Vertical Dyad Linkage Approach within Formal Organization", Organizational Behavior & Human Performance, 13, pp.46~78 (1975)
  26. Dienesch, R. M., "Leader-member exchange model of leadership : A critique and further development", The Academy of Management Review, 11(3), pp.618~634 (1986)
  27. Fogg, S., "Situation-Dependent-Service a Challenge for Mobile Network Operators", Journal of Travel Research, 30, pp.10~16 (2002)
  28. Gallarza, M. G., "Destination Image Toward a Conceptual Framework", Annals of Tourism Research, 29(1), pp.56~78 (2002)
  29. Kelley, R. E., "In Praise of Flowers", Harvard Business Review (1988)
  30. Kelley, R. E., "The Power of Followership" (1994), Doubleday Dell
  31. Li, N., "The role of proactive personality in job satisfaction and organizational citizenship behavior : A relational perspective", Journal of Applied Psychology, 95, pp.395~404 (2010)
  32. Mangold, W. G., "Social Media : The New Hybrid Element of the Promotion Mix", Business Horizons, 52, pp.357~365 (2009)
  33. Morgan, R. M., "The Commitment-Trust Theory of Relationship Marketing", Journal of Marketing, 58(11), pp.20~88 (1994)
  34. Meyer, J. P., "A Three-Component Conceptualization of Organizational Commitment", Human Resource Management Review, 1(1), pp.61~89 (1991)

관련 논문AI추천

이 간행물의 다른 논문 (5건)