리더의 행동특성이 구성원의 내재적 동기부여와 친사회적 발언행동을 통해 개인창의성에 미치는 영향
The Effects of Leader’s Behavior Characteristic through the Prosocial Voice Behavior and Intrinsic Motivation of Member’s on Creativity
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초록
급격한 기업환경의 변화에서 기업의 생존과 목적달성을 위해서는 변화와 혁신의 노력을 통해 경쟁적 우위를 확보할 필요가 있다. 이처럼 기업은 창의적 아이디어를 개발하고 활용함으로써 변화하는 시장상황에 적응하고, 기회를 반응하며, 이를 통해 성장, 발전, 경쟁하게 된다(Oldham, 2002; Nonaka, 1991). 앞으로 4차 산업의 인재는 자신의 분야에서 창의적인 개발과 혁신을 통해 새로운 부가가치를 창출하고 사람들과 소통할 줄 알아야 하며 창의적인 지식을 통합할 수 있어야 한다. 특히 조직에서 리더는 건설적인 목적을 가진 구성원들의 의견이나 아이디어 또는 제안에 귀를 기울이는 것이 매우 중요하다. 앞으로 한국의 성장, 발전을 위해 조직에서 부하직원의 발언을 경청하는 리더의 행동이 구성원의 창의적인 아이디어를 창출하게 함으로써 한국 기업경쟁력에 가장 중요하다고 볼 수 있다. 이에 본 연구에서는 직장인 400명을 대상으로 설문을 통해 리더의 행동특성이 구성원의 개인창의성, 친사회적 발언행동, 내재적 동기부여에 어떠한 영향을 미치는지를 파악하고 내재적 동기부여와 친사회적 발언행동에 시사점을 제공하기 위해 리더의 행동특성과 개인창의성 관계에서 매개효과를 분석하여 연구가설을 검증하였으며 분석결과는 다음과 같다. 리더의 행동특성은 구성원의 개인창의성, 친사회적 발언행동, 내재적 동기부여에 모두 긍정적인 영향을 미치는 것으로 나타났다. 또한 친사회적 발언행동과 내재적 동기부여는 개인창의성에 모두 긍정적인 영향을 미치는 것으로 나타났으며 리더의 행동특성과 개인창의성 관계에서 매개효과를 나타내었다. 결과적으로 조직에서 리더의 행동특성이 구성원의 창의성을 발휘하는데 있어서 매우 중요한 역할이 되며 리더의 역할이나 태도 뿐만 아니라 구성원들의 친사회적 발언행동과 정서적으로 나타나는 내재적 동기부여도 매우 중요하며 친사회적 발언행동과 내재적 동기부여가 창의성을 발휘하는데 긍정적인 작용을 일으킨다는 점을 본 연구에서 제시하고 있다.
Abstract
In order for companies to survive and achieve their goals in a drastic change in the business environment, they need to secure a competitive edge through efforts for change and innovation. Thus, by developing and leveraging creative ideas, companies adapt to changing market conditions, respond to opportunities, and thereby compete(Oldham, 2002; Nonaka, 1991). In the future, talent in the fourth industry should be able to create new added value, communicate with people and integrate creative knowledge through creative development and innovation in their fields. In particular, in an organization, it is very important for a leader to listen to the opinions, ideas or suggestions of members with constructive purposes. The leader's actions to listen to his subordinates' remarks in the organization for the nation's growth and development in the future can be seen as the most important to Korean corporate competitiveness by creating creative ideas for its members. In this study, 400 office workers were surveyed to find out how the behavioral characteristics of the leader affect the individual creativity, prosocial voice behavior, and intrinsic motivation of the member, and to provide implications for intrinsic motivation and prosocial voice behavior, the research theory was verified by analyzing the behavior characteristics of the leader and the effect of the individual creation relationship. The behavioral characteristics of the leader have all positive effects on members' personal creativity, prosocial voice behavior and intrinsic motivation, the report showed. Prosocial voice behavior and intrinsic motivation were also shown to have a positive effect on both personal creativity and the leader's behavioral characteristics and the effect of intermediaries in personal creativity relationships. As a result, this study suggests that the behavioral characteristics of the leader in an organization play a very important role in exercising the creativity of the members, that not only the role or attitude of the leader but also the intrinsic motivation of the members' prosocial voice behavior and emotional motivation are very important, and that prosocial voice behavior and intrinsic motivation have a positive effect on the action of the members.
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