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조직공정성과 조직지원인식의 관계에 있어 고과결과의 영향

An Empirical Study on the Effect of Appraisal Result in the Causal Relationship of Organizational Justice and Perceived Organizational Support

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참고문헌

키워드

주제분류경영학

초록

본 연구는 공공기관의 인사고과상황을 중심으로 조직공정성이 조직지원인식에 미치는 영향에 있어 고과결과에 대한 지각이 어떻게 영향을 미치는가를 규명하고자 하였다. 보다 체계적인 검증을 위하여 Kenny 등(1998)의 매개효과 검증절차를 사용하였다. 가설 검증을 위해 국립대학 교직원 700명을 대상으로 설문조사를 실시하고, 부적절한 자료를 제외한 499부를 분석에 이용하였다. 분석결과에 의하면 첫째, 조직공정성인 상호작용공정성은 절차공정성에, 절차공정성은 분배공정성에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 조직공정성은 조직지원인식에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 고과결과에 대한 지각이 조직공정성에 정(+)의 영향을 미치는 것으로 나타났다. 넷째, 조직공정성은 고과결과와 조직지원인식의 관계에서 완전매개효과가 있는 것으로 나타났다. 따라서 본 연구를 통해 공공기관 종업원을 관리하는데 유용한 정보를 얻을 수 있다. 이러한 실증연구결과를 바탕으로 시사점과 한계점 및 향후 연구방향을 제시하였다.

Abstract

The purpose of this study is verifying the effect of appraisal result in the causal relationship of organizational justice and perceived organizational support. This study analyzed 499 random samples surveyed on public officials who work for public organization. The data analysis is done by SAS Ver 9.1 and LISREL 8.30 package. Several important findings emerged from this research. First, distributive, procedural and interactional justice have a significant power in accounting for perceived organization support. Second, organizational justice and perceived organization support were related with appraisal result. Third, organizational justice played a vital mediating role in the relationships among appraisal result and perceived organization support. As a result, this study is to be more useful to manage public officials. Like many other studies, this study also has it's own limitations. The survey does not use a longitudinal study. A longitudinal study is required to analyze the respective influence between one concept and another using LISREL. This study adopted latitudinal data collection method considering various situations. Future study, therefore, have to concentrate on the survey of casual relations among each concept in the framework of a longitudinal study. And to apply the results of this study to practical management, it is suggested that replicate research on various populations and through various experiments should be made in the future.

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