개인-조직 가치 일치와 조직 기반 자존감이 조직시민행동에 미치는 영향 - 조직동일시의 매개효과를 중심으로 -
The Effects of Person-Organization Fit, Organization-Based Self-Esteem on Organizational Identification and Organizational Citizenship Behavior
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초록
본 연구는 조직동일시의 선행 변수로서 개인-조직 가치 일치와 조직 기반 자존감을 설정하여 이들 변수가 조직동일시에 미치는 영향을 분석하였다. 그리고 조직동일시가 결과변수인 조직시민행동에 미치는 영향과 선행변수와 결과변수 사이에서 조직동일시의 매개 효과를 분석하였다. 조직동일시는 조직구성원이 조직 이익에 부합되는 행동을 하도록 하여 조직을 위한 자발적 노력이 곧 개인을 위한 노력이라는 동기부여 기능을 한다. 본 연구는 666명의 직원을 대상으로 공분산 구조분석으로 실증분석을 하였다. 실증분석결과 개인-조직 가치 일치와 조직 기반 자존감은 조직동일시에 긍정적인 영향을 미쳤다. 그리고 조직동일시는 조직시민행동에 긍정적인 영향을 미치는 것으로 나타났다. 또한, 조직동일시는 개인-조직 가치 일치 및 조직 기반 자존감과 조직시민행동 사이에서 매개효과를 나타냈다. 분석결과 조직구성원들의 조직동일시를 높이기 위해서는 개인과 조직의 가치 일치 수준을 높여야 할 것이다. 또한, 조직 기반 자존감이 높은 구성원들은 자신들 자아의 유지 혹은 향상을 위해 조직동일시를 지향할 것이다. 그리고 개인-조직 가치 일치와 조직 기반 자존감은 매개변수인 조직동일시를 통해 조직시민행동을 유발하는 것으로 나타났다.
Abstract
The purpose of this study identifies the relationships among the person-organization value fit, organization-based self esteem, organizational identification, organizational citizenship behavior. Our research data were collected through a questionnaire survey of 666 employees in various organizations. Structural equation model showed that person-organization value fit and organization-based self esteem had significant effect on organizational identification, and organizational identification had significant effect on organizational citizenship behavior. And it was also found that organization-based self esteem had positive effect on organizational citizenship behavior. Also, our analysis confirmed that organizational identification mediated the relationships between person-organization value fit, organization-based self esteem and organizational citizenship behavior. These results suggest that organizations must endeavor to elevate person-organization value fit and organization-based self esteem through selection and socialization. This may has a positive effect on organizational identification and organizational citizenship behavior.
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