학부모와의 휴대전화 의사소통으로 인한 초등교사 스트레스에 관한 사례 연구

Abstract

This study attempts to explore specific school teachers’stress when they communicate with parents through mobile phones. Mobile communication is very convenient and efficient and sometimes it brings good educational effect. However, the number of teachers who are stressed by mobile communication with parents is increasing. As stress and subsequent exhaustion of teachers have negative effects on the quality of public education, it is necessary to examine the relevant job stress among school teachers. For the study is adopted a qualitative case study method that could be an effective research device making it possible to get closer to the reality of this phenomena, that is, the teachers’job stress in teacher-parent communication. The key task of the research is to understand how communication with parents through mobile cause stress in school teachers and how they respond to that kind of stress. The information and data obtained through 1:1 in-depth interviews with 8 participants were sorted out and analysed. As a result, teachers experienced stress when they contacted the parents with inappropriate information such as late night, holiday, or during the class, and they requested only the convenience of their own children. In addition, through social medias linked with the mobile phone number, when the parent interferes with the privacy of the teacher or makes a friend request, the teacher's personal mobile phone number must be informed by the request of the school or limitation of the telephone facility. Experience. Teachers who experience these kind of stresses tend to block parents from the list of specific social media friends list(such as Kakao talk). Some teachers give up using social medias altogether and leave the account. Some of them make extra phone or more phone number for parental support only, and the like. The development trend of information and communication technology and the aspect of teacher-parent relationship, it is expected that the teachers’ stress related to this might increase in the future. The government need to support for the protection of teachers’ privacy and personal information, access to teachers' rights to education, improvement of school telephone facilities, or payment of business mobile phone for teacher-parent communication.