유전자변형(GMO) 표시방법 프레이밍이 소비자의 위험지각과 구매의도에 미치는 영향
The Effect of Genetically Modified Organisms (GMO) Label Framing on Risk Perception and Purchase Intention
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참고문헌
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초록
본 연구는 GMO식품 표시방법이 GMO원료를 포함하는 GMO식품과 GMO원료를 사용하지 않은 일반식품 평가 에 미치는 영향을 고찰하였다. 동일한 식품이라도 GMO 표시방법에 따라 소비자에게 전달되는 원료에 대한 정보가 달라지며, 이는소비자가제품을평가하는데영향을미칠수있다. 본연구는식품원료를표시하는데있어서두 가지 프레임의 영향을 검증하였다. 속성존재 프레임(presence frame)이 사용되는 경우에는 GMO식품에는 “GMO” 라는 라벨이 표시되고, 일반식품에는 GMO와 관련된 정보가 제시되지 않는다. 반대로 속성부재 프레임(absence frame)이 사용되는 경우 일반식품에는 “Non-GMO”라는 표시가 사용되지만 GMO제품에는 관련 정보가 표시되지 않는다. 본 연구는 GMO표시방법이 소비자의 제품 평가에 미치는 영향에 대한 가설을 제시하고, 두 실험을 통해 이를 검증하였다. 실험 1의 결과는 동일한 GMO식품이라도 속성존재 (vs. 부재) 프레임의 경우에 지각된 위험과 구매의도가 더 부정적이라는 것을 보여주었다. 그러나 일반식품에서는 정보 표시방법의 효과가 나타나지 않았다. 실 험 2에서는 개인 특성 변수인 건강관여도(health motivation)의 조절 효과를 검증하였으며, GMO정보 제시방법 의 효과는 소비자의 건강관여도가 높을수록 강한 것으로 나타났다. 본 연구는 GMO원료 표시방법이 소비자의 제품 지각 및 구매의도에 미치는 영향을 검증했다는 점에서 소비자교육과 공공정책 결정에 시사점을 줄 것으로 기대된다.
Abstract
This research examines the effects of GMO (genetically modified organisms) food labeling on the evaluations of foods that either contain or do not contain GMO ingredients. Although there has been no conclusion about the debates on whether GMO foods are harmful to health, consumers tend to believe that GMO can potentially cause health problems. Therefore, consumers have negative attitudes towards GMO products that are perceived to be high in health risk. An important issue that is related to risk perception is how to communicate whether a food product contains GMO ingredients or not. Information about food ingredients are presented by food labels, and there are different methods to label GMO ingredients. The current research compares between two labeling methods for communicating GMO ingredients. An attribute “presence” frame presents GMO foods with “GMO” label and Non-GMO foods (that do not contain GM ingredients) without any related labels. On the other hand, an attribute “absence” frame presents Non-GMO foods with “Non-GMO” label and GMO foods without any labels. Therefore, the information that describes the same type of food differs depending on which frame is used to communicate GMO ingredients, which in turn can affect consumer evaluation of the GMO and Non-GMO foods. We test the influence of GMO labeling on perceived health risk of the food and purchase intention of the food. We expect the influence labeling on purchase intention is mediated by perceived risk. We hypothesize that purchase intentions of GMO and Non-GMO foods are affected by GMO label framing (H1), the influence of labeling on purchase intention is mediated by perceived health risk (H2), and the labeling effect is stronger for consumers with higher (vs. lower) level of health involvement (H3). H1 predicts that the influence of GMO labeling on purchase intention will differ for GMO foods and Non-GMO foods. Specifically, it is predicted that consumer evaluation of GMO foods is more negative for attribute presence frame than attribute-absence frame. Because negative product information tends to draw more consumer attention and have stronger influence on product evaluation (i.e., negativity bias), the “GMO” label of the presence-frame should decrease consumer preference for GMO foods. For Non-GMO foods, it is expected that the effects of GMO labeling on consumer evaluation is weaker than those for GMO foods. This prediction is based on the logic that the influence of positive (vs. negative) information on product perception and evaluation is weaker. In addition, because Non-GMO (vs. GMO) foods are more common, “Non-GMO” label is less diagnostic. H2 predicts that the influence of GMO labeling on purchase intention is mediated by perceived health risk of the food. H3 is about the moderating role of consumer health involvement. It is expected that the GMO labeling effect is stronger for consumer with higher (vs. lower) level of health involvement because they tend to pay more attention to and influenced more by food labels. The research hypotheses were tested in two experiments. Experiment 1 tested the influence of GMO labeling (i.e., attribute presence vs. absence) on consumer purchase intention of GMO and Non-GMO orange juice product. Perceived health risk was measured as potential mediator. The results supported our hypotheses. The attribute presence (vs. absence) frame increased perceived risk and decreased purchase intentions of the GMO food. However, the influence of GMO labeling on perceived risk and purchase intention was not significant for the Non-GMO food. Perceived health risk mediated the influence of labeling on purchase intention. Experiment 2 tested the moderation effect of health involvement in the effects of GMO labeling on purchase intention for GMO and Non-GMO Cajun nuts. The results show that the impact of GMO labeling on consumer purchase intention was moderated by consumer health involvement. That is, the effects of GMO information presentation method on purchase intention were stronger (weaker) when consumers' health involvement level is higher (lower). The findings of this research present implications for public policy and consumer education. Consumer perception and purchase of foods can be influenced by the law or regulations about GMO ingredients, which should be taken into consideration in public policy decisions. Another important implication is for consumer education. Consumer may be able to make a better decision by understating that their perception and purchase decision can be affected the way the food information is presented.
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