ビジネス場面での敬語使用の理解を促す 日本語教育についての一考察

Abstract

The purpose of this study is to consider the class design of honorific education that allows Korean Japanese learners to acquire and use appropriate Japanese honorific communication knowledge and skills in their respective business situations. To that end, in honorific education conducted in the Japanese business document class, we presented the five basic honorific scenes consisting of various relationships of the company, and then conducted the same test of honorific questions twice. Based on that, we analyzed the students' level of comprehension and correctness for honorifics, and the relevance of honorific behavior and misuse in various situations and relationships, and what factors were involved. The results of the survey show that learners have some common concepts and skills that they find difficult or difficult to learn in basic conversational expressions in business situations. There were many misuses of forms for respect and humility in the five relationships and situations as follows: (1) when changing to respectful forms in the Uchi-Uchi relationship (indirect conversation), (2) when changing to humble forms in the Uchi-Uchi (+ family) relationship (indirect conversation), (3) when changing to humble forms in the Uchi-Soto relationship (direct speech), (4) When changing to “-tai” form of humble forms in Uchi-Soto relationship (direct conversation), (5) When changing to “-teiru” form of respectful forms in the Uchi-Uchi relationship (indirect/direct). Therefore, it is necessary to acquire honorific skills, devise class design, and develop teaching materials based on the above results. At the same time, it is also necessary to learn and understand knowledge concepts incorporating elements of “social factor” and “psychological factor”, which are factors that use honorifics properly.