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조직변화 내부과정의 구조화: 조직 정체성, 납득 및 선택

Mapping the Internal Process of Organizational Change: Organizational Identity, Sensemaking, and Choice

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키워드

주제분류정책학

초록

본 연구는 특정 요구와 기대를 담고 있는 제도 환경과의 관계 속에서 발생하는 조직변화의 내부과정이 어떻게 작동하는가를 사회학적 신제주의 관점에서 규명하고자 하였다. 이를 위하여 본 연구는 우선 조직변화에 대한 이론을 두 가지의 다른 접근법인 변동과 과정 이론을 구분하여 고찰하였다. 이어서 본 연구는 제도환경과 관련하여 조직의 내부과정을 설명하기 위한 기본적인 틀로서 제도환경과의 관계 속에서 독특한 가치를 조직으로 주입하는 제도화라는 개념을 중심으로 구축된 Selznick의 조직특성 형성이론에 대하여 논하였다. 또한 제도환경의 특징화에 대한 시도와 함께, 본 연구는 Selznick의 조직특성 형성이론에 착안하여 제도 환경에대응하는데 있어서 납득, 선택 및 정체성 등 세 가지 개념들 간의 상호작용을 통한 조직변화의 과정의 구조화를 시도하였다. 마지막으로, 본 연구가 지니는 시사점에 대하여 논하였다.

Abstract

This study aims at mapping the internal process of organizational change that takes place in relations with the institutional environment which contains specific needs and expectations, from the perspective of sociological institutionalism. The study, first, devotes to reviewing two different approaches of organizational change; variance and process. Then, it discusses Selznick’s organizational character-formation theory as a basic framework to be used for modeling internal process of change, the theory constructed in terms of focusing on the concept of institutionalization that he regarded as a process infusing with unique values into organization in interactions with the institutional environment. With characterizing the institutional environment, it attempts to structure an organizational change process that occurs through interplay among organizational identity, sensemaking, and choice. Finally, it discusses some implications and expectations for the future study.

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