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LMX와 조직시민행동의 관계에서 내재적 동기부여의 매개역할

The Effects of LMX on Organizational Citizenship Behavior: The Mediating Role of Intrinsic Motivation

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주제분류경영학

초록

본 연구는 리더-구성원 교환관계(LMX), 내재적 동기부여, 조직시민행동 간의 관계를 분석하였다. 특히, 본 연구는 조직시민행동을 개인지향과 조직지향으로 구분하여 LMX와 개인지향 및 조직지향 조직시민행동 간의 관계에 있어서 구성원들의 내재적 동기부여의 매개효과를 분석하였다. 연구자료는 지방공기업에 근무하는 269명의 직원들을 대상으로 수집하였다. 본 연구결과는 다음과 같다. 첫째 LMX는 개인지향 및 조직지향 조직시민행동에 정(+)의 영향이 있는 것으로 나타났다. 둘째, 내재적 동기부여는 개인지향 및 조직지향 조직시민행동에 정(+)의 영향이 있는 것으로 나타났다. 셋째, 내재적 동기부여는 LMX와 개인지향 및 조직지향 조직시민행동 간의 관계에 있어서 각각 부분적 매개효과가 있는 것으로 나타났다. 마지막으로, 연구결과에 대한 이론적 및 실무적 시사점을 논의하였다.

Abstract

This study examined the effects of leader-member exchange (LMX) on intrinsic motivation, and organizational citizenship behavior (OCB), the effects of intrinsic motivation on organizational citizenship behavior, and the mediating effects of intrinsic motivation on the relationship between LMX and organizational citizen behavior. We classified OCB into two types: Organizational citizenship behavior for individual (OCBI) and organizational citizenship behavior for organization (OCBO). Data were collected from 269 employees of Local Public Enterprises in Gyeonggi-do. Results indicated that LMX and intrinsic motivation were positively related to OCBI and OCBO, and that LMX was positively related to intrinsic motivation. Results also indicated that intrinsic motivation partially mediated the relationship between LMX and OCBI and the relationship between LMX and OCBO, respectively. Finally, theoretical and practical implications were discussed.

참고문헌 (56)

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