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상사의 윤리적 리더십은 부하의 냉소와 반생산적 행동을 줄일 수 있을 것인가?

Can the Ethical Leadership of Supervisor Reduce the Organizational Cynicism and Counterproductive Behavior of Subordinates?

박지환|전무경
한국전문경영인학회|2022.08|전문경영인연구 (Journal of CEO and Management Studies)|제25권 제2호|pp. 1-28|DOI 10.37674/CEOMS.25.2.1

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참고문헌

키워드

윤리적 리더십Organizational CynicismEthical Leadership반생산적 행동이탈행동조직냉소태만행동Counterproductive BehaviorNeglect BehaviorExit Behavior

초록

윤리적 리더십과 관련한 연구들은 대부분 조직의 긍정적 효과와의 관계를 검증해오며, 부정적 효과와의 관계에 관심이 부족하였다. 따라서 본 연구는 조직 및 구성원들의 비윤리적, 비합리적 행위로 실망과 좌절을 느끼는 구성원들의 부정적 태도와 행동에 윤리적리더십이 유효성을 발휘할 수 있는지에 대한 문제의식을 가지게 되었다. 그리고 부정적측면에서 윤리적 리더십의 영향력 과정과 결과에 대해 규명해 봄으로써, 윤리적 리더십의효과성에 대한 이해의 폭을 보다 넓힐 수 있을 것으로 판단하였다. 본 연구는 화학산업, 금융산업, 유통산업에 종사하는 구성원 238명을 대상으로 설문조사를 실시하고 자료를확보하였다. 자료분석결과, 첫째, 상사의 윤리적 리더십이 구성원들의 조직냉소에 부(-) 적 영향을 나타내었다. 둘째, 구성원들의 조직냉소가 반생산적 행동인 태만행동과 이탈행동에 정(+)적 영향을 주는 것으로 밝혀내었다. 셋째, 상사의 윤리적 리더십이 조직냉소와태만행동 간의 관계에서 조절효과가 있는 것으로 최종 검증되었다. 이러한 결과들은 윤리적 리더십이 구성원들의 부정적 태도와 행동을 감소시키는 기제로서도 중요한 역할을할 수 있음을 확인하는 계기가 되었다. 그리고 향후 관련 노력들이 지속적으로 이루어진다면, 높은 윤리의식을 가진 조직으로 변화 및 발전이 가능할 수 있다는 시사점을 제공해보고자 한다.

Abstract

Most of the ethical leadership studies have verified the relationship with the positive effects of the organization, and there has been a lack of interest in the relationship with the negative effects. This study raised the question of whether ethical leadership can be effective in the negative attitudes and behaviors of members who feel disappointed and frustrated by the unethical behavior of the organization and its members. To summarize the results, first, the ethical leadership of supervisor was negatively associated with the organizational cynicism of the members. Second, it was found that organizational cynicism of members was positively associated with neglect behavior and exit behavior, which are counterproductive behavior. Third, it was verified that the ethical leadership of supervisor has a moderating effect on the relationship between organizational cynicism and neglect behavior. These results also confirmed that ethical leadership can play an important role as a mechanism to reduce negative attitudes and behaviors of members. If the related efforts are made continuously in the future, it will provide implications that change and development can be possible as an organization with high ethical consciousness.

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