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팀장의 윤리적 리더십이 조직구성원의 조직시민행동에 미치는 영향에 관한 실증연구: 조직공정성과 직무만족의 매개역할을 중심으로

The Effect of Ethical Leadership on Organizational Citizenship Behaviors: Mediating Role of the Organization Justice and Job Satisfaction

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초록

우리나라 기업의 내부비리와 관련된 사건들은 한국경제의 급격한 성장의 부작용이라고 할 수 있으며, 이제는 단기적인 성장보다 내부적인 윤리와 규범을 준수하며 내실을 다져서 장기성장에 대비해야할 시기라고 할 수 있다. 본 연구는 이러한 맥락에서 윤리적 리더십의 중요성에 대해 알아보고자 기업 내 관리자(팀장)의 윤리적 리더십이 조직구성원들의 조직시민행동에 어떠한 영향을 미치는지를 조직구성원들의 조직공정성 인식과 조직구성원들이 느끼는 직무만족의 매개역할을 중심으로 실증적으로 규명하고자 하였다. 이러한 연구목적 달성을 위하여 본 연구는 문헌연구와 실증연구를 병행하여 다음과 같은 결과를 얻을 수 있었다. 첫째, 윤리적 리더십은 조직구성원의 조직시민행동에 정(+)의 영향을 미쳤다. 둘째, 윤리적 리더십은 조직구성원의 조직공정성(분배적 공정성, 절차적 공정성)인식에 정(+)의 영향을 미쳤다. 셋째, 조직공정성 인식은 직무만족에 정(+)의 영향을 미쳤다. 넷째, 조직구성원이 느끼는 직무만족은 조직시민행동에 정(+)의 영향을 미쳤다. 다섯째, 윤리적 리더십이 조직구성원의 조직시민행동에 미치는 정(+)의 영향은 조직구성원의 조직공정성(분배적 공정성 및 절차적 공정성)인식과 직무만족에 의하여 부분매개 되었다. 이러한 결과는 윤리적 리더십이 조직 내에서 유의한 영향을 미치는 리더십유형임을 확인시켜준다.

Abstract

Still, many companies do not recognize the importance of ethical leadership and business ethic. We believe that this will negatively affect the long run performance of the companies. With this in mind, this study examines the effect of the ethical leadership on the organizational citizenship behaviors of employees and its implications. Our empirical results support the followings. First, the ethical leadership is positively related to employees' organizational citizenship behaviors. Second, the ethical leadership is positively related to employees' organizational justice cognition. Third, both the distributive justice and the procedural justice positively affect employees' job satisfaction. Fourth, employees' job satisfaction positively affects employees' organizational citizenship behaviors. Fifth, the organizational justice and the job satisfaction have partially mediated the relationship between the ethical leadership and the organizational citizenship behaviors.

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