중국 중소기업의 책임 리더십이 조직시민행동에 미치는 영향 : 조직 동일시의 매개효과와 직무만족의 조절효과
A Study on the Effect of Responsible Leadership of Chinese SMEs on Organizational Citizenship Behavior : Moderating Effect Job Satisfaction and Mediating Effect of Organizational Identification
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초록
책임 리더십은 기업 이해관계자의 관계와 가치창출을 증진시킬 수 있다. 본 연구는 중소기업관리자의 책임 리더십이 조직시민행동에 미치는 영향과 이 관계에서 직무만족의 조절효과와조직 동일시의 매개효과를 분석하였다. 연구집단은 중국의 중소기업 대상으로, 이러한 분석결과를 요약하면 다음과 같다. 먼저, 책임 리더십은 조직시민행동에 유의한 영향을 미치었고,직무만족에도 유의한 영향을 미치었다. 둘째, 책임 리더십과 조직시민행동 관계에서 조직 동일시의 매개효과 분석은 부분매개효과로 나타났다. 중소기업 관리자의 책임 리더십은 종업원들의조직시민행동에 직접적인 영향을 미치며 또 조직 동일시를 통해 간접적으로 조직시민행동을긍정적으로 강화시키는 중요한 요인으로 보인다. 끝으로 책임 리더십과 조직시민행동의 관계에서 직무만족의 조절효과 분석은 책임 리더십의 사회적 정서와 상호의사결정은 유의한 조절효과가 나타났다. 자신 수양과 장기전략지향은 유의하지 않았다. 본 연구는 중소기업 관리자의책임 리더십이 조직시민행동에 미치는 영향과 직무만족의 조절효과와 조직 동일시의 매개효과를 분석하는 것이 연구의 의의가 있다. 끝으로 이러한 연구결과를 바탕으로 이론적 시사점과실무적인 시사점을 논의하였다.
Abstract
This study analyzed effects of small and medium-sized business managers’responsible leadership on organizational citizenship behavior and moderatingeffects of job satisfaction and mediating effects of organizational identificationin these relationships. These analytical results were summarized as follows:First, responsible leadership had an significant effect on organizationalcitizenship behavior and job satisfaction. Second, analyses on the mediatingeffects of organizational identification in the relationships betweenorganizational citizenship behavior have found to be partially mediatingeffects. This can be thought that responsible leadership has an direct effect onorganizational citizenship behavior and also has an indirect effect tostrengthen it through organizational identification and job satisfaction. Third,as for the moderating effects of job satisfaction in relationships betweenresponsible leadership and organizational citizenship behavior, socialsentiment and interactive decision-making were significant. Finally, theoreticaland practical implication of responsible leadership, organizational behavior,organizational identification, and job satisfaction were discussed based onthese results of the study.
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