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팀 구성원들의 교류기억과 팀 멘탈모델의 관계 - 팀 학습 행동의 매개를 중심으로 -

The Relationship of Transactive Memory to Team Mental Model: Team Learning Behavior as a Mediator

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참고문헌

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주제분류심리과학

초록

본 연구의 목적은 팀 구성원들의 교류기억과 팀 멘탈모델(과제지식 다양성, 과제지식 중복)의 관계에서 팀 학습 행동의 매개효과를 살펴보는 것이다. 이를 위해 5개 제약회사 97개 팀의 460명 응답자들의 자료를 사용하여 상관분석 및 구조방정식으로 분석하였다. 그 결과, 팀 교류기억과 팀 학습 행동은 정적 관련성이 있었고 팀 학습 행동과 과제지식 다양성 및 과제지식 중복은 정적 관련성이 있었다. 팀 교류기억과 과제지식 다양성 및 과제지식 중복의 관계에서 팀 학습 행동이 매개하였음을 밝혔다. 팀 과제지식 다양성은 팀 수행과 정적 관련성이 있었지만, 팀 과제지식 중복은 팀 수행과 부적 관련성이 있음을 나타냈다. 마지막으로, 연구결과에 따른 연구의 시사점과 제한점을 논의하였다.

Abstract

The purpose of this study was to examine the effect of team transactive memory(TTM) on team mental model (task knowledge variety and task knowledge overlap) through team learning behavior, using 460 individuals from 97 team in five pharmaceutical companies including four local companies and a multinational company. The results indicated that TTM was positively related to team learning behavior and that team learning behavior were positively related to task knowledge variety and task knowledge overlap. Team learning behavior mediated the effect of TTM on task knowledge variety and task knowledge overlap. Finally, task knowledge variety was positively relevant to team performance, but task knowledge overlap was negatively relevant to team performance. The implication and limitations of this research were discussed.

참고문헌 (79)

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