조직몰입과 조직시민행동에 대한일-가정 갈등, LMX 및 성별의 상호작용효과
Interaction of work-family conflict, LMX, and sex in organizational commitment and organizational citizenship behaviors
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참고문헌
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초록
본 연구에서는 일-가정 갈등, 상사-구성원 교환관계(leader-member exchange; LMX), 그리고 성별의 삼원 상호작용이 조직몰입(organizational commitment)과 조직시민행동(organizational citizenship behavior; OCB)에 미치는 영향을 검정하였다. 구체적으로, 조직몰입과 OCB에 대한 일-가정 갈등의 부정적인 영향을 완충하는 LMX의 조절효과가 여성에게 더 나타나는지를 살펴보았다. 일-가정 갈등은 일을 방해하는 가정(family interfering work; FIW)으로 측정되었다. 전일제 근로자 325명을 대상으로 위계적 회귀분석을 실시한 결과, FIW, LMX, 그리고 성별의 삼원 상호작용이 정서적 몰입(affective commitment), 규범적 몰입(normative commitment), 그리고 조직을 향한 조직시민행동(organizational citizenship behavior toward organization; OCB-O)을 유의하게 설명하였다. 구체적으로, 여성의 경우 LMX가 높을수록 FIW와 정서적 몰입, FIW와 규범적 몰입, 그리고 FIW와 OCB-O의 부적 관계가 완충되었다. 반면, 남성의 경우에는 이러한 양상이 관찰되지 않았다. 연구 결과를 바탕으로 의의와 제한점 및 추후 연구 방향을 제시하였다.
Abstract
The current study examined the three-way interaction among work-family conflict, leader-member exchange (LMX), and sex in predicting organizational commitment and organizational citizenship behaviors (OCB). Specifically, it was hypothesized that LMX would alleviate detrimental effects of work-family conflict on organizational commitment and OCB in women but not in men. Work-family conflict was measured by family interfering work (FIW). In a sample of 325 workers, the three-way interaction among FIW, LMX, and sex was significant for affective commitment, normative commitment, and OCB toward organization (OCB-O). In particular, LMX alleviated the negative impact of FIW on affective commitment, normative commitment, and OCB-O among women, but not among men. This pattern was not observed on continuance commitment or OCB toward individuals (OCB-I). Implications and future research directions were discussed.
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