Z세대의 모바일 학습 일상에 관한 디지털 문화기술지
Digital Ethnography on Mobile Learning Daily life of Generation Z
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기술 발전과 모바일 대중화는 모바일 학습 가능성을 확장하였다. 지속 가능한 모바일 학습환경 설계를 위해서는, 주 사용자이자 학습 주체인 학습 세대에 대한 문화적 이해가 필요하다. 이에 연구자는 ‘Z세대 청소년의 모바일 학습 일상은 어떠한가?’라는 연구 질문을 중심으로, 온오프라인 공간과 형식과 비형식 학습을 넘나드는 Z세대의 모바일 학습 일상을 이해하고 배우고자 디지털 문화기술지를 수행하였다. 이에 2019년 12월부터 모바일 학습 관련 온오프라인 현장 사전 조사를 시작으로, 2021년 1월까지 약 1년간, 최종 20명의 연구참여자 개별 면담과 현장 관찰을 병행하였다. 구체적으로 Spradley(1979; 1980) 문화기술지 12단계를 보완한 디지털 문화기술지 절차에 따라 관찰일지, 면담 자료, 로그 데이터, 자전적 기록물 등 다양한 자료를 수집․분석․기술함으로써 Z세대 청소년 학습자 관점의 모바일 학습을 가시화하였다. 최종 Z세대의 모바일 학습 일상은, 공부 방해 요소를 줄이고 공부 시간 도둑을 잡으려는 ‘공부 환경 관리’, 좋은 공부 자원을 채굴하고 맞춤 공부 요령을 채집하는 ‘공부 자원 수집’, 공부 경로를 최적화하고 노하우 지도를 그리는 ‘공부 경험 개선’, 나의 공부 역량을 내보내거나 타인의 공부 자원을 불러오는 ‘공부 역량 공유’라는 문화 주제로 나타났다. Z세대 연구참여자들은 하나의 모바일 학습 노드로서 저마다 개인 학습 네트워크를 형성하고 상생하는 모바일 학습 여정을 만들고 있었다. 마지막으로 분석과 결과, 해석 및 논의에 근거하여 Z세대의 모바일 학습 여정을 지원․촉진하는 설계 시사점을 제언하였다. 이 연구는 변화하는 학습 세대의 이해와 이에 근거한 학습환경 설계 및 교육 현장 적용을 위한 기초자료가 될 것이다.
Abstract
Recent high technology and mobile everyday life have further expanded the possibilities of mobile as a learning environment. To design the mobile learning environment, we need a deep understanding of the learning generation who are its users and learning agents. Therefore, centering on the research question “How is the mobile learning daily life of the generation Z youths?,” the author performed digital ethnography to approach a mobile learning experience that moves across online and offline research sites and formal and informal learning contexts. As a specific method, it followed the 12-step for ethnography of Spradley(1979; 1980). From December 2019, beginning with the preliminary investigation, to January 2021, we conducted individual interviews and field observations with the final 20 participants. The study is intended to present the mobile learning of generation Z by collecting, analyzing, and describing observation diaries, interview materials, log data, and autobiographical records in various ways. As a result, we derived the cultural themes of mobile learning of generation Z as a win-win personal learning network, such as “study environment management,” “study resource collection,” “study experience improvement,” and “study competency sharing.” Finally, this study suggests a learning environment designed to support and facilitate the mobile learner’s personal learning network to manage, collect, improve, and share. This study can be used as basic material to apply follow-up studies, such as understanding the learner’s culture and learning environment design.
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