OECD 소비자정책 분석틀을 기준으로 본 한국의 소비자정책 : 제1차 및 제2차 소비자정책 기본계획을 중심으로

Abstract

This study is targeted to the consumer policy foundational plan which is established and executed every three years according to 2007 revised Framework Act on Consumers. With the last three steps out of the six steps of the consumer policy analysis framework (Consumer Policy Toolkit) developed by OECD’s consumer policy committee, this study examined the consumer policy foundational plan. This study is significant in that it excavated what the problems and improvements of the consumer policy foundational plan are from the procedural aspects when the analysis framework is applied. First of all, it is about the policy’s clarification and concretization. It was analyzed whether the policy goals and practical tasks coincide and the policy measures are set as the analyzable goals. Next, it was examined whether there has been proper discussion among related experts and persons concerned for the evaluation of policy measures and the appropriateness of selecting policy tasks and the opinions are properly reflected. Lastly, in order to enhance the policy’s effectiveness, it was examined whether there is the process of policy examination or evaluation. And this study is focused on whether the schedule or items for the examination procedures are established and how it is treated when the adopted policy tasks cannot achieve the goals properly. According to the result of policy analysis, the proper foundational plan has played great roles in extending consumer’s rights and interests but still there are some improvements to be made. In other words, it is needed to set up goals to quantify detailed tasks so as to measure the achievement levels of the goals. Also, to secure the legitimacy of policy establishment and execution, it is necessary to complement it so that people can take part in the process of making the foundational plan. Also, when the established consumer policy cannot achieve the detailed goals successfully, it is needed to treat the results transparently including the changes or abandonment of the proper project.