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경찰공무원의 심리적 계약충족이 감정적 조직몰입과 조직시민행동에 미치는 영향 및 절차공정성의 조절효과

The Relationship among Police Officer’s Perception of Psychological Contract, Organizational Commitment and Organizational Citizenship Behavior: The Moderating Effect of Procedural Justice

정윤길
한국경찰연구학회 (Korean Police Studies Association)|2017.09|한국경찰연구 (Korean Police Studies Review)|제16권 제3호|pp. 311-336|DOI https://doi.org/10.38084/2017.16.3.13

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참고문헌

키워드

조직공정성조직몰입조직시민행동procedural justiceorganizational citizenship behavior거래적 계약관계적 계약transactional contractrelational contractaffective organizational commitment심리적 계약충족

초록

본 연구는 심리적 계약을 거래적 계약과 관계적 계약으로 나누고 이 두 가지 유형의 심리계약 충족이 각각 조직몰입에 미치는 영향과 조직몰입이 조직시민행동에 미치는 영향을 살펴보았다. 그리고 이 심리적 계약과 조직몰입의 관계에서 구성원이 지각한 절차적 공정성과 조절효과를 갖는지를 경험적으로 조사하였다. 설문은 전국의 지방경찰청에 근무하는 경찰관 575명을 대상으로 하였다. 분석 결과, 거래적 및 관계적인 심리적 계약충족은 조직몰입에 대하여 각각 정(+)의 관계를 가지며 조직몰입은 조직시민행동에 정(+)의 효과를 갖는 것으로 나타났다. 그리고 절차공정성은 거래적인 심리적 계약충족과만 조직몰입간의 관계에서 유의미한 조절효과를 갖는 것으로 나타났다. 결론에서는 이와 같은 연구결과를 바탕으로 본 연구의 한계점과 실무적인 시사점 그리고 후속연구의 방향을 제시하였다.

Abstract

This study investigated transactional and relational psychological contract fulfillment as antecedents of affective organizational commitment, and moderating effects of procedural justice. Also, We examined the relationships between affective organizational commitment and organizational citizenship behavior. We divided psychological contract into two types. Transactional contract is concerned with economic transaction and extrinsic compensation whereas relational contract involves socio-emotional, intrinsic, and personal exchange. The data were collected from 575 police officers in 16 Metropolitan Police Agencies. The result of the survey showed that transactional and relational psychological contract fulfillment positively affected affective organizational commitment. And procedural justice moderated between two types psychological contract fulfillment and affective organizational commitment. Moreover affective organizational commitment had a positive relationship with organizational citizenship behavior. Limitation of the study, directions for future research and implications of the findings are discussed in the report.

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