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지방자치단체 공무원의 진성 리더십이 조직시민행동과 조직침묵에 미치는 영향: 조직지원인식의 매개효과

A Study on the Impact of Public Servant's Authentic Leadership on Organizational Citizenship Behavior and Organizational Silence : The Mediating Effect of Perceived Organizational Support

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참고문헌

키워드

주제분류행정학

초록

이 연구는 지방자치단체 공무원의 진성 리더십이 조직시민행동과 조직침묵에 미치는 영향을조직지원인식의 매개효과와 함께 실증조사 하는데 목적이 있다. 이 연구목적을 달성하기 위해 설문조사를 실시하였다. 2015년 3월 1일부터 20일까지경북 지역의 지방자치단체 공무원을 대상으로 설문조사를 실시하여 총 172부를 분석자료로활용하였다. 이 연구의 결과는 첫째, 진성 리더십이 조직시민행동과 조직침묵에 유의한 영향을 미치는것으로 나타났다. 둘째, 진성 리더십과 조직시민행동 간의 관계에서 조직지원인식이 매개효과가 있는 것으로 나타났다. 셋째, 진성 리더십과 조직침묵 간의 관계에서 조직지원인식의 매개효과가 있는 것으로 나타났다. 이 연구의 시사점으로는 첫째, 지방자치단체 공무원들의 진성 리더십을 개발하기 위해교육훈련을 통한 자기인식 향상과 관계의 투명성 등의 역량 강화가 필요하다는 것, 둘째, 기업을 대상으로 한 선행연구의 결과들이 지방자치단체에도 적용됨을 입증하였다는 것이다.

Abstract

The purpose of this study is to examine of the public servant's authentic leadership on organizational citizenship behavior and organizational silence, especially focusing on mediating effects of perceived organizational support. This study choose four research questions: (1) Does authentic leadership have any meaningful impact on organizational citizenship behavior? (2) Does authentic leadership have any meaningful impact on organizational silence? (3) Does perceived organizational support as a mediator have any meaningful impact on the relationships between authentic leadership and organizational citizenship behavior and organizational silence? Data for analysis were collected through questionnaires from 172 public servant's from March 2015. The results of analysis all research questions has a positive effect and the public servant's authentic leadership increased the employees' organizational citizen behavior and the decreased employees' organizational silence. Second, the mediating effects of perceived organizational support in the relationship between authentic leadership and OCB, organizational silence were verified. This study presents that authentic leadership can be applied to the local government organization beyond business and private organization.

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