지방자치단체에서의 리더십 변인이 조직성과변인에 미치는 영향 : 조직시민 행동을 중심으로
A Study on the Relationship between Leadership and Organizational Effectiveness : Focusing on a Local Government in Souh Korea
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참고문헌
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초록
본 연구는 ‘하나의’ 지방자치단체를 사례로 조직구성원의 인식도를 측정하여 (1) 리더십이 조직효과성 혹은 성과변수(조직몰입, 조직시민행동, 직무만족)에 어떠한 영향을 미치며, (2) 직무만족은 리더십과 조직몰입변수, 조직시민행동변수(이타참여행동, 양심행동)와의 인과관계에서 매개변수로서의 역할을 수행하고 있는 지를 분석하였다. 분석 결과를 요약하면 다음과 같다. 첫째, 상사의 리더십은 조직몰입, 조직시민행동, 직무만족에 각각 정(+)의 영향을 미치고 있는 것으로 분석되었다. 둘째, 조직몰입은 조직시민행동의 하위구성개념인 이타참여행동과 양심행동에 긍정적인 영향을 미치는 것으로 해석되었다. 셋째, 직무만족은 리더십과 조직몰입, 조직시민행동변수간의 인과관계에서 각각 부분적으로(partially) 매개역할을 하는 것으로 분석되었다. 특기할 사항은 해당사례 지방자치단체의 조직구성원들은 상사의 리더십의 경우 변혁적 자질과 거래적 자질을 동시에 지니고 있다고 인식하고 있다는 점이다.
Abstract
This article examines the effects of transformational, transactional leadership on employees’ job satisfaction, organizational commitment, and organizational citizenship behavior in the context of a local government in South Korea. This effects were analyzed through data set collected from the employees of Gwangju, Metropolitan City. Analyses results are as follows: first of all, leadership has significant, positive effects on employees’ job satisfaction, organizational commitment, and organizational citizenship behavior, respectively; and secondly, job satisfaction plays a partial role as a mediator of the effects of leadership on employees’ organizational commitment and organizational citizenship behavior; third, the employees of the local government acknowledge the fact that their leaders have both transformational and transactional leadership behavior.
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