The NPM Legacy: The Impacts of Job Insecurity, Innovativeness, and Public Employees’ Trust in Their Supervisors on Organizational Performance
0
조회
0
다운로드
2
인용
0
참고문헌
키워드
초록
New Public Management posed challenges to governments by emphasizing the flexibility of workforce, innovation, and the role of supervisors in running public sector organizations. However, there is debate over whether job insecurity and organizational innovativeness contribute to organizational performance in the public sector. Furthermore, despite the growing awareness of the importance of supervisors, the issue of public sector employees’ trust in their supervisors has received relatively little attention. The purpose of this article is to examine the impacts of job insecurity, innovation, and employees’ trust in supervisors on organizational performance in order to explain these inconsistencies and fill the void in past research. It develops a structural equation model, built on two sets of Korean public employee survey data, whose results show that job insecurity is negatively related to performance, while employees’ trust in supervisors and organizational innovativeness are positively associated with performance. In addition, employees’ trust in supervisor is positively related to innovativeness.
Abstract
New Public Management posed challenges to governments by emphasizing the flexibility of workforce, innovation, and the role of supervisors in running public sector organizations. However, there is debate over whether job insecurity and organizational innovativeness contribute to organizational performance in the public sector. Furthermore, despite the growing awareness of the importance of supervisors, the issue of public sector employees’ trust in their supervisors has received relatively little attention. The purpose of this article is to examine the impacts of job insecurity, innovation, and employees’ trust in supervisors on organizational performance in order to explain these inconsistencies and fill the void in past research. It develops a structural equation model, built on two sets of Korean public employee survey data, whose results show that job insecurity is negatively related to performance, while employees’ trust in supervisors and organizational innovativeness are positively associated with performance. In addition, employees’ trust in supervisor is positively related to innovativeness.
참고문헌 (83)
- Albury, D, "Fostering innovation in public services", Public Money and Management, 25(1), pp.51~56 (2005)
- Alves, H, "Co-creation and innovation in public services", Service Industries Journal, 33(7-8), pp.671~682 (2013)
- Ambrose, M, "Old friends, new faces : Motivation research in the 1990s", Journal of Management, 25(3), pp.231~292 (1999)
- Andrews, R, "Public service performance: Perspectives on measurement and management", pp.14~34 (2006), Cambridge University Press
- Arnold, A, "Perceived post-restructuring job insecurity: The impact of employees’ trust in one’s employer and perceived employability", Zeitschrift für Personalforschung, 2012, pp.26(4), 307~330
- Artazcoz, L, "Social inequalities in the impact of flexible employment on different domains of psychosocial health", Journal of Epidemiology and Community Health, 59(9), pp.761~767 (2005)
- Ashford, S, "Content, cause, and consequences of job insecurity : A theory-based measure and substantive test", Academy of Management Journal, 32(4), pp.803~829 (1989)
- Aucoin, P, "New Public Management", pp.33~46 (2011), Ashgate
- Bartley, M, "Glossary: Unemployment, job insecurity, and health", Journal of Epidemiology and Community Health, 55(11), pp.776~781 (2001)
- Berman, E, "Human resource management in public service: Paradoxes, processes, and problems" (2013), Sage
- Bernhard-Oettel, C, "Linking job insecurity to well-being and organizational attitudes in Belgian workers : The role of security expectations and fairness", International Journal of Human Resource Management, 22(9), pp.1866~1886 (2011)
- Berry, F, "Innovation in public management: The adoption of strategic planning", Public Administration Review, 54(4), pp.322~330 (1994)
- Bilodeau, N, "Choice of organizational form make a real difference", Journal of Public Administration Research and Theory, 17(1), pp.119~147 (2006)
- 부형욱, "Korea’s Experience with NPM-Based Reform: Applying the Policy Fashion Concept", Journal of Policy Studies, 25(1), pp.19~33 (2010), 서울대학교행정대학원
- Borins, S, "Encouraging innovation in the public sector", Journal of Intellectual Capital, 2(3), pp.310~319 (2001)
- Borins, S, "Leadership and innovation in the public sector", Leadership and Organization Development Journal, 23(8), pp.467~476 (2002)
- Boyne, G, "Public and private management: What’s the difference?", Journal of Management Studies, 39(1), pp.97~122 (2002)
- Bozeman, B, "The “publicness puzzle” in organization theory: A test of alternative explanations of differences between public and private organizations", Journal of Public Administration Research and Theory, 4(2), pp.197~224 (1994)
- Brewer, G, "Why elephants gallop : Assessing and predicting organizational performance in federal agencies", Journal of Public Administration Research and Theory, 10(4), pp.685~712 (2000)
- Brinkerhoff, D, "Public sector management reform in developing countries : Perspectives beyond NPM orthodoxy", Public Administration and Development, 35(4), pp.222~237 (2015)
- Cheng, G, "Who suffers more from job insecurity? A meta‐analytic review", Applied Psychology, 57(2), pp.272~303 (2008)
- Cho, Y, "Does organizational justice matter in the federal workplace", Review of Public Personnel Administration, 33(3), pp.227~251 (2012)
- Cho, Y, "Performance management and trust in supervisors", Review of Public Personnel Administration, 32(3), pp.236~259 (2012)
- Christensen, T, "The Ashgate research companion to new public management" (2011), Ashgate
- Coggburn, J, "State government human resource professionals’ commitment to employment at will", American Review of Public Administration, 40(2), pp.189~208 (2010)
- Colley, L, "Weathering the storm : Australian public sector employment security during decades of public management reform and the recent economic downturn", Review of Public Perpesonnel Management, 32(1), pp.87~101 (2012)
- Colquitt, J, "Trust, trustworthiness, and trust propensity : A meta-analytic test of their unique relationships with risk taking and job performance", Journal of Applied Psychology, 92(4), pp.909~927 (2007)
- Conway, N, "Full-time versus part-time employees : Understanding the links between work status, the psychological contract, and attitudes", Journal of Vocational Behavior, 61(2), pp.279~301 (2002)
- Cullinane, N, "The psychological contract : A critical review", Intenrational Journal of Management Reviews, 8(2), pp.113~129 (2006)
- Dahl, R, "Politics, economics, and welfare" (1992), Transaction
- Delaney, J, "The impact of human resource management practices on perceptions of organizational performance", Academy of Management Journal, 39(4), pp.949~969 (1996)
- Dess, G., "Measuring organizational performance in the absence of objective measure : The case of the privately-held firm and conglomerate business unit", Strategic Management Journal, 5(3), pp.265~273 (1984)
- Dirks, K, "Trust in leadership : Meta-analytic findings and implications for research and practice", Journal of Applied Psychology, 87(4), pp.611~628 (2002)
- Dollinger, M, "Interorganizational and collective strategies in small firms : Environmental effects and performance", Journal of Management, 18(4), pp.695~715 (1992)
- Dunford, B, "Employment at‐will and employee discharge : A justice perspective on legal action following termination", Personnel Psychology, 51(4), pp.903~934 (1998)
- Eisenhardt, K, "Agency theory : An assessment and review", Academy of Management Review, 14(1), pp.57~74 (1989)
- Fella, G, "Termination restrictions and investment in general training", European Economic Review, 49(6), pp.1479~1499 (2005)
- Frank, S., "Government employees: Working hard or hardly working", American Review of Public Administration, 34(1), pp.36~51 (2004)
- Grant, R, "Contemporary strategy analysis" (2008), Blackwell
- Greenhalgh, L, "Job insecurity: Toward conceptual clarity", Academy of Management Review, 9(3), pp.438~448 (1984)
- Hartley, J, "Innovation in governance and public service : Past and present", Public Money and Management, 25(1), pp.27~34 (2005)
- Hellgren, J, "Does job insecurity lead to impaired well‐being or vice versa? Estimation of cross‐lagged effects using latent variable modelling", Journal of Organizational Behavior, 24(2), pp.215~236 (2003)
- Hood, C, "The middle aging of New Public Management: Into the age of paradox", Journal of Public Administration Research and Theory, 14(3), pp.267~282 (2004)
- Kellough, J, "The reinventing government movement : A review and critique", Public Administration Quarterly, 22(1), pp.6~20 (1998)
- Kim, M, "Layoff victims’ employment relationship with a new employer in Korea : Effects of unmet tenure expectations on trust and psychological contract", International Journal of Human Resource Management, 21(5), pp.781~798 (2010)
- Kim, T, "How does supervisor support and diversity management affect employee participation in work", family policies, 2016, pp.36(1), 80~105
- Kinnunen, U, "Organizational antecedents and outcomes of job insecurity: A longitudinal study in three organizations in Finland", Journal of Organizational Behavior, 21(4), pp.443~459 (2000)
- Krautmann, A, "Shirking in Major League Baseball : Revisited", Journal of Sports Economics, 10(3), pp.292~304 (2009)
- Kwon, I, "Incentives, wages, and promotions : Theory and evidence", RAND Journal of Economics, 37(1), pp.100~120 (2006)
- Kuhnert, K, "The relationship between job security and employee health", Group and Organization Studies, 14(4), pp.399~410 (1989)
- Li, A, "What happens when you trust your supervisor? Mediators of individual performance in trust relationships", Journal of Organizational Behavior, 34(3), pp.407~425 (2013)
- Li, W, "Organizational innovation : The role of leadership and organizational culture", International Journal of Public Leadership, 14(1), pp.33~47 (2018)
- McLeod, J, "Community, communication, and participation : The role of mass media and interpersonal discussion in local political participation", Political Communication, 16(3), pp.315~336 (1999)
- Mihm, C, "Innovations in human resource management: Getting the public’s work done in the 21st century" (2009), M. E. Sharpe
- Moore, M, "Innovation in American Government" (1997), Brookings Institution
- Neves, P, "Building commitment to change : The role of perceived supervisor support and competence", European Journal of Work and Organization Psychology, 21(4), pp.437~450 (2011)
- Paulsen, N, "Organizing innovation: New approaches to cultural change and intervention in public sector organizations", pp.15~28 (2006), IOS Press
- Perry-Smith, J, "Work-family human resource bundles and perceived organizational performance", Academy of Management Journal, 43(6), pp.1107~1117 (2000)
- Podsakoff, P, "Common method biases in behavioral research : A critical review of the literature and recommended remedies", Journal of Applied Psychology, 88(5), pp.879~903 (2003)
- Poon, J, "Trust-in-supervisor and helping coworkers : Moderating effect of perceived politics", Journal of Managerial Psychology, 21(6), pp.518~532 (2006)
- Raja, U, "The impact of personality on psychological contracts", Academy of Management Journal, 47(3), pp.350~367 (2004)
- Reid, M, "The role of mentoring and supervisor support for state IT employees’ affective organizational commitment", Review of Public Personnel Administration, 28(1), pp.60~78 (2008)
- Robinson, S, "Violating the psychological contract : Not the exception but the norm", Journal of Organizational Behavior, 15(3), pp.245~259 (1994)
- Rocha, C, "Effects of prolonged job insecurity on the psychological well-being of workers", Journal of Sociology and Social Welfare, 33(3), pp.9~28 (2006)
- Rousseau, D, "Psychological and implied contracts in organizations", Employee Responsibilities and Rights Journal, 2(2), pp.121~139 (1989)
- Sayre, W, "Premises of public administration : Past and emerging", Public Administration Review, 18(2), pp.102~105 (1958)
- Schneider, M, "Do attributes of innovative administrative practices influence their adoption? An exploratory study of US local government", Public Performance and Management Review, 30(4), pp.598~622 (2007)
- Shoss, M, "Job insecurity : An integrative review and agenda for future research", Journal of Management, 43(6), pp.1911~1939 (2017)
- Spector, P, "Industrial and organizational behavior" (2008), Wiley
- Staufenbiel, T, "A model for the effects of job insecurity on performance, turnover intention, and absenteeism", Journal of Occupational and Organizational Psychology, 83(1), pp.101~117 (2010)
- Subramanian, A, "Organizational innovativeness : Exploring the relationship between organizational determinants of innovation, types of innovations, and measures of organizational performance", Omega, 24(6), pp.631~647 (1996)
- Sverke, M, "Exit, voice and loyalty reactions to job insecurity in Sweden: Do unionized and non‐unionized employees differ", British Journal of Industrial Relations, 39(2), pp.167~182 (2001)
- Sverke, M, "The nature of job insecurity: Understanding employment uncertainty on the brink of a new millennium", Applied Psychology, 51(1), pp.23~42 (2002)
- Sverke, M, "No security : a meta-analysis and review of job insecurity and its consequences", Journal of Occupational Health Psychology, 7(3), pp.242~ (2002)
- Walker, R, "Management innovation and organizational performance : The mediating effect of performance management", Journal of Public Administration Research and Theory, 21(2), pp.367~386 (2011)
- Wall, T, "On the validity of subjective measures of company performance", Personnel Psychology, 57(1), pp.95~118 (2004)
- Windrum, P, "Innovation in Public Sector Services: Entrepreneurship, Creativity, and Management", pp.3~20 (2008), Edward Elgar
- Wong, Y, "Different responses to job insecurity of Chinese workers in joint ventures and state-owned enterprises", Human Relations, 58(11), pp.1391~1418 (2005)
- Wu, M, "Perceived interactional justice and trustin‐ supervisor as mediators for paternalistic leadership", Management and Organization Review, 8(1), pp.97~121 (2012)
- van Buuren, A, "The governance of innovation in Dutch regional water management : Organizing fit between organizational values and innovative concepts", Public Management Review, 17(5), pp.679~697 (2015)
- Yang, K, "Linking management reform with employee job satisfaction : Evidence from federal agencies", Journal of Public Administration Research and Theory, 20(1), pp.413~436 (2010)
- Yang, J, "Examining the effects of trust in leaders: A bases- and-foci approach", Leadership Quarterly, 21(1), pp.50~63 (2010)
- Zhao, H, "The impact of psychological contract breach on work-related outcomes : A meta-analysis", Personnel Psychology, 60(3), pp.647~680 (2007)
