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The Impact of Organizational Trust and Justice on Turnover Intention among Korean Public Servants

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한국공공관리학회 (Korean Association for Public Management)|2010.12|한국공공관리학보 (Korean Public Management Review)|제24권 제4호|pp. 161-183|DOI 10.24210/kapm.2010.24.4.007

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참고문헌

키워드

이직의도Turnover IntentionOrganizational Justice조직신뢰Organizational Trust조직정의
주제분류사회과학일반

초록

This study focuses on the impact of organizational trust and justice on turnover intention among Korean public servants since little researches have paid attention on those factors in the research of turnover in public sector. Based on the theoretical review and previous researches, this study develops the causal model on turnover intention including organizational trust and justice. To test the model, structural equation model is applied to collected data from a questionnaire survey. The result shows that both organizational trust and justice have no direct effect on turnover intention. They, however, have indirect effect on turnover intention through organizational commitment as an intermediate variable. Specifically, organizational trust including affective and cognitive trust rather than organizational justice has stronger effect on turnover intention. As a result, public organizations should try to improve organizational trust for effective management.

Abstract

This study focuses on the impact of organizational trust and justice on turnover intention among Korean public servants since little researches have paid attention on those factors in the research of turnover in public sector. Based on the theoretical review and previous researches, this study develops the causal model on turnover intention including organizational trust and justice. To test the model, structural equation model is applied to collected data from a questionnaire survey. The result shows that both organizational trust and justice have no direct effect on turnover intention. They, however, have indirect effect on turnover intention through organizational commitment as an intermediate variable. Specifically, organizational trust including affective and cognitive trust rather than organizational justice has stronger effect on turnover intention. As a result, public organizations should try to improve organizational trust for effective management.

참고문헌 (46)

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