레스토랑의 혁신성이 고객만족, 브랜드 자산, 그리고 재방문 의도에 미치는 영향

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참고문헌 (110)

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4. 이정운, "패밀리 레스토랑 이용 고객들의 지각된 경험가치와 감정반응이 고객만족과 브랜드 충성도에 미치는 영향", 한국외식산업학회지, 13(1), pp.123~140 (2017), 한국외식산업학회[DOI]
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