신제품개발 관리에서 유연성과 경직성의 균형
Balancing between Flexibility and Firmness in the New Product Development Management
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여러 학자들은 신제품의 성과를 증가시키기 위해선 신제품개발 관리가 유연하고 동시에 경직적이어야 한다고 주장하고 있다. 그러나 그 방법에 대해선 연구가 소홀한 실정이다. 본 연구의 목적은 신제품개발 관리상에서 유연성과 경직성의 균형을 달성하는 방법이 무엇이며, 이 균형이 신제품 성과에 어떠한 영향을 끼쳤는지를 실증적으로 규명하는 것이다. 본 연구는 6개의 지식경영변수들 - ① 자율적 지식경영, ② 다양한 지식획득, ③ 장기적 학습, ④ 모듈러 학습, ⑤ 성문화, ⑥ 수평적 지식이전 - 이 신제품개발 관리를 유연하고 동시에 경직적으로 만들 것이라고 제시하였다. 그러나 분석결과에 의하면, 다양한 지식획득, 장기적 학습, 성문화, 그리고 수평적 지식이전이 신제품개발 관리에서 유연성과 경직성의 균형에 긍정적인 영향을 끼친 것으로 나타났다. 그리고 유연성과 경직성의 균형은 신제품성과에 긍정적인 영향을 끼친 것으로 나타났다.
Abstract
Many scholars have argued that the balancing between flexibility and firmness in the new product development management (NPDM) should contribute to increasing new product performance. However, it has not been well studied how to realize the balance. In this context, this study attempts to identify what factors have a positive effect on the balance of flexibility and firmness in the NPDM, and examine empirically whether the balance would increase the new product performance. The study suggests that the following six knowledge management variables would have a positive effect on realizing the balance of flexibility and firmness in the NPDM: ① autonomous knowledge management, ② widening the breadth of knowledge, ③ long-term learning, ④ modular learning, ⑤ codification, and ⑥ horizontal knowledge transfer. However, according to the analysis results, it was found that the following four knowledge management variables have a positive effect on the balance of flexibility and firmness in the NPDM: widening the breadth of knowledge, long-term learning, codification, and horizontal knowledge transfer. In addition, it was also revealed that the balance of flexibility and firmness in the NPDM has a positive effect on the new product performance.
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