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윤리적 리더십이 신뢰를 매개로 팀의 성과와 조직시민행동에 미치는 영향 연구 - 군 조직을 대상으로 -

A Study on the Influence of the Ethical Leadership on Team’s Performance and OCB by the Leader Trust as Mediating Variable - Focusing on the Military Organizations -

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초록

본 연구의 목적은 팀장의 윤리적 리더십이 팔로워의 리더에 대한 신뢰를 매개로 팀 효과성인팀 성과와 팀 조직시민행동에 미치는 영향을 팀 수준에서 실증하는 것이다. 이를 위하여 육군특전사 73개팀, 513명의 팀원들을 대상으로 방문하여 설문을 실시하였다. 연구결과를 살펴보면, 첫째, 리더의 윤리적 리더십은 팔로워의 리더에 대한 신뢰(인지적 신뢰, 정서적 신뢰)에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 팔로워의 리더에 대한 신뢰(인지적 신뢰, 정서적신뢰)는 팀 성과와 조직시민행동에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 팔로워의 리더에 대한 신뢰(인지적 신뢰, 정서적 신뢰)는 리더의 윤리적 리더십과 팀 성과, 조직시민행동간의 관계를 매개하는 것으로 나타났다. 이러한 연구 결과에 대한 시사점으로 첫째, 리더의 윤리적 행동은 팔로워들에게 롤모델을 제공하게 되어 윤리적 행위를 모방하게 될 것이다. 둘째, 팀 수준에서 리더는 팔로워의 인지적 또는 정서적 신뢰를 증진하기 위한 노력을 기울어야 한다. 셋째, 리더는 팔로워와의 관계에서 자신의 능력과 전문성을 바탕으로 한 인지적 신뢰와 더불어의사소통 강화, 애로사항 파악으로 정서적 유대감 증진을 통한 정서적 신뢰를 얻도록 노력해야한다. 끝으로 연구결과에 따른 미래사회에 대한 시사점을 제시하였다.

Abstract

The purpose of this study is to empirically verify at the team level the impact of the team leader’s ethical leadership on the team’s performance and OCB (organizational citizen behavior) by applying trust to the leader of the follower. To this end, 73 teams of Army special forces and 513 members were surveyed. Major findings of the study are as follows. First, the ethical leadership of a leader is found to have a positive effect on the trust (cognitive trust, affective trust) of a follower’s leader. Second, it has been shown that follower’s trust in the leader (cognitive trust, affective trust) has a mediation effect on team’s performance and OCB. Third, follower’s trust in the leader (cognitive trust, affective trust) has been shown to carry the relationship between the leader’s ethical leadership, team’s performance and OCB. The implications as well as the limitations of the research are shown the results and discussed.

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