노인맞춤돌봄서비스 전담사회복지사의 임금체계 및 처우개선 연구: 지속가능한 서비스 제공을 위한 정책 제언
A Study on Improving the Wage System and Working Conditions of Social Workers Dedicated to Customized Elderly Care Services: Policy Suggestions for Sustainable Service Provisio
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초록
This study aims to analyze the current working conditions and wage systems of dedicated social workers in the "Customized Elderly Care Service," a core policy for the super-aged society in Korea. The ultimate goal is to propose policy alternatives for improving their treatment to ensure the sustainable delivery and qualitative growth of these services. (Design/methodology/approach)This study adopted a mixed-methods approach combining theoretical analysis and empirical surveys. First, wage theories, including Compensating Wage Differentials and Efficiency Wage Theory, were reviewed to provide a theoretical basis for treatment improvement. Second, a survey was conducted on 563 dedicated social workers to investigate their perceptions of wage adequacy, job stability, and working environment. (Findings)The analysis revealed that the current wage system fails to adequately reflect workers' career experience (currently capped at 4 years), resulting in high dissatisfaction (88.7%). Major findings indicate that workers suffer from low wages relative to their heavy workload, job insecurity due to short-term contracts, and exposure to client violence. Consequently, workers identified 'wage rationalization' and 'job security' as the most urgent priorities. (Research implications or Originality)This study provides empirical evidence that improving the treatment of social workers is essential for service efficiency. Policy suggestions include: (1) restructuring the basic salary system to recognize long-term service beyond the current cap, (2) standardizing and expanding allowances (e.g., transportation and qualification allowances), and (3) institutionalizing job security and safety measures. These proposals offer practical guidelines for policymakers to transform the service into a decent job, thereby enhancing the overall quality of care for the elderly.
Abstract
This study aims to analyze the current working conditions and wage systems of dedicated social workers in the "Customized Elderly Care Service," a core policy for the super-aged society in Korea. The ultimate goal is to propose policy alternatives for improving their treatment to ensure the sustainable delivery and qualitative growth of these services. (Design/methodology/approach)This study adopted a mixed-methods approach combining theoretical analysis and empirical surveys. First, wage theories, including Compensating Wage Differentials and Efficiency Wage Theory, were reviewed to provide a theoretical basis for treatment improvement. Second, a survey was conducted on 563 dedicated social workers to investigate their perceptions of wage adequacy, job stability, and working environment. (Findings)The analysis revealed that the current wage system fails to adequately reflect workers' career experience (currently capped at 4 years), resulting in high dissatisfaction (88.7%). Major findings indicate that workers suffer from low wages relative to their heavy workload, job insecurity due to short-term contracts, and exposure to client violence. Consequently, workers identified 'wage rationalization' and 'job security' as the most urgent priorities. (Research implications or Originality)This study provides empirical evidence that improving the treatment of social workers is essential for service efficiency. Policy suggestions include: (1) restructuring the basic salary system to recognize long-term service beyond the current cap, (2) standardizing and expanding allowances (e.g., transportation and qualification allowances), and (3) institutionalizing job security and safety measures. These proposals offer practical guidelines for policymakers to transform the service into a decent job, thereby enhancing the overall quality of care for the elderly.