효과적인 의사소통을 위한 이메일 작성법 교육 방안 연구

Abstract

In this article, the reasons, methods, and effects of dealing with e-mail writing in writing classes as a liberal arts class at universities were examined based on the survey. E-mail writing is a basic piece of writing for social life. Therefore, college students expect them to write emails well, but in reality, it is often the opposite. The reason why college students do not write e-mails well is that they have never learned how to write e-mails. According to the survey, college students are actually having difficulty communicating through e-mails. They also answered that they had never learned how to write e-mails before entering college. Even so, it was found that they wanted communication in indirect ways such as e-mails and text messages. Students do not know how to write e-mails. So, through lectures, they teach you how to write e-mails in detail. It explains in detail, from the definition of an e-mail, the purpose and effect of writing an e-mail, to the title, body, and precautions. It also introduces details such as how to name attached files, the size of letters, abbreviations, or the use of emoticons. After this theoretical introduction, we check the contents of email writing that we learned in theory through examples sent by students. If conditions permit, students can improve their e-mail writing ability by assigning e-mail writing as a task and correcting it and returning it. Students who took the e-mail writing class think of e-mail writing as practical writing. It has been confirmed that they are actually using it or plan to use it. In addition, they thought that their communication skills had improved through e-mail writing education. In addition, the effect of e-mail writing education can be extended to writing text messages of similar characteristics or notes or messages such as online classrooms. As e-mail writing is an inseparable writing in social life for modern people who cannot live apart from the online world, educating college students on how to write e-mail can help college students develop their communication skills in social life.