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언어행동에 관한 연구 - 문자메시지에 의한 커뮤니케이션 행동 -

A Study on Communication Behavior

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참고문헌

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초록

This is a report about university students' communication behavior mediated through cellular phones. Sometime ago, I published a paper on university student's communication behavior, and from the study I found out that cell phone SMS (short message service) is the media for communication supported most by students. This time, I have done a survey about how to use the cell phone SMS, and examined students' communication behavior. I can point out as follows from the analysis of this survey. Students tend to use their voice call and SMS appropriately by a degree of intimacy relation with their counter part. For example, voice calls tend to be chosen when their partners are close ones; on the other hand, they prefer SMS for partners who are not familiar. And I also analyzed contents of their SMS for the purpose of understanding students’ politeness strategy. When students send SMS of refusal against partner's request, they express apology first. This means that Korean students tend to have a strategy of negative politeness to preserve their partner's negative face. In general, it is said that emoticons are widely used when SMSing between university students. Concerning on the usage of emoticons, I would say that appropriate use of emoticons is occurred according to the social or psychological distance with their partners, and it should be counted as a strategy in refusal behavior.

Abstract

This is a report about university students' communication behavior mediated through cellular phones. Sometime ago, I published a paper on university student's communication behavior, and from the study I found out that cell phone SMS (short message service) is the media for communication supported most by students. This time, I have done a survey about how to use the cell phone SMS, and examined students' communication behavior. I can point out as follows from the analysis of this survey. Students tend to use their voice call and SMS appropriately by a degree of intimacy relation with their counter part. For example, voice calls tend to be chosen when their partners are close ones; on the other hand, they prefer SMS for partners who are not familiar. And I also analyzed contents of their SMS for the purpose of understanding students’ politeness strategy. When students send SMS of refusal against partner's request, they express apology first. This means that Korean students tend to have a strategy of negative politeness to preserve their partner's negative face. In general, it is said that emoticons are widely used when SMSing between university students. Concerning on the usage of emoticons, I would say that appropriate use of emoticons is occurred according to the social or psychological distance with their partners, and it should be counted as a strategy in refusal behavior.

참고문헌 (15)

  1. 구현정, "통신언어-언어 문화의 포스트모더니즘", 國語學, 39, pp.251~277 (2002), 국어학회
  2. 김관규, "CMC(Computer-Mediated Communication)를 통해 형성되는 대인인상 특징과 인상형성에 영향을 미치는 요인", 한국언론학보, 46(5), pp.3~106 (2002), 한국언론학회
  3. 김은미, "휴대전화 문자메시지의 이용에 관한 연구 : 청소년의 인간관계 유지 행동을 중심으로", 한국언론학보, 50(2), pp.90~115 (2006), 한국언론학회
  4. 박종민, "휴대전화, 인터넷, 텔레비전의 미디어 속성 차이와 이용 동기 요인 연구", 한국언론학보, 47(2), pp.9~249 (2003), 한국언론학회
  5. 성동규, "이동전화 이용자의 집단적 특징에 따른 이용 유형 연구", 한국언론학보, 46(6), pp.6~190 (2002), 한국언론학회
  6. 윤해진, "휴대전화 이용에 따른 대학생의 사회관계망과 사회적 지지의 지각", 한국방송학보, 23(5), pp.173~216 (2009), 한국방송학회
  7. 이인희, "대학생 집단의 휴대폰 이용동기에 관한 연구", 한국방송학보, 15(3), pp.261~293 (2001), 한국언론학회
  8. 장상언, "뉴미디어를 이용한 대학생들의 커뮤니케이션에 관한 연구 - 이동전화의 문자메시지 교환을 중심으로 -", 일어일문학, (21), pp.101~114 (2004), 대한일어일문학회
  9. 조오현, "통신언어의 실태와 개선 방안 in:통신언어 어휘집", pp.205~212 (2001), 문화관광부
  10. 황하성, "문자메시지의 이모티콘 활용에 대한 관한 연구: 이용동기와 사회적 현존감의 상관성을 중심으로", 미디어, 젠더 & 문화, 9(9), pp.133~162 (2008), 한국여성커뮤니케이션학회
  11. 辻大介, "大学生における携帯メール利用と友人関係~大学生アンケート調査の結果から ~", 情報通信学会大会 handout, ~ (2001)
  12. 中村功, "携帯メールの人間関係 in日本人の情報行動2000", pp.285~303 (2001), 東京大学出版会
  13. Hymes, Dell, "ことばの民族誌" (1979), 紀伊国屋書店
  14. 明治書院, "日本語学", 明治書院, pp.229~ (2000)
  15. Penelope Brown, "Politeness : Some universals in language usage" (1987), Cambridge University Press

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