공무원의 공공봉사동기(PSM)가 조직몰입에 미치는 영향 - 직무특성의 조절효과 검증을 중심으로 -
The Effects of Public Service Motivation on Organizational Commitmen: Focusing on the Moderating Effects of Job Characteristics
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초록
공공부문 종사자의 공공봉사동기에 관한 많은 경험적인 연구가 진행되어 왔음에도 불구하고 변수들 간의 관계에 있어서 조절효과를 탐색하는 노력은 여전히 부족하다. 본 연구는 한국정책지식센터에서 공무원을 대상으로 실시한 ‘2013년 공무원 인식조사’ 자료를 활용하여 공공봉사동기와 조직몰입 간의 관계를 살펴보고 위계적 회귀분석을 통해 직무특성의 조절효과를 검증하였다. 분석결과, 공공봉사 동기의 하위차원인 자기희생과 공익몰입은 각각 조직몰입에 긍정적인 영향을 미치는 것으로 나타났다. 업무자율성, 평가공정성, 목표명확성을 중심으로 살펴본 조절효과 분석에서는 업무자율성만이 자기 희생과 조직몰입 간의 관계를 강화시키는 것으로 나타났다. 본 연구의 실증분석결과들을 토대로 직무 설계 방식 등 정책적 시사점에 대하여 논하였다
Abstract
A growing body of literature has identified public service motivation (PSM) as an influential factor on job attitude and performance in the public sector. However, little research has explored the moderating effects in the relationship between PSM and outcome variables. Researchers need to recognized organizational contexts and idiosyncratic characteristics of public organizations such as goal ambiguity and reward mechanisms of civil servants when exploring its complex relationships. Again, organizational circumstances or job characteristics may alter relationships between PSM and organizational commitment. Using the‘civil servant perception survey 2013’, this study attempts to verify the effects of PSM on organizational commitment and moderating effects of job characteristics. Results show that PSM has a positive and significant effect on organizational commitment. In addition, autonomy has a moderating effect in the relationship between PSM and organizational commitment. Based on the empirical results, practical implications are discussed.
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