조직시민행동 선행요인들에 대한 실증적 연구
An Empirical Study on the Antecedents of Organizational Citizenship Behaviors
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초록
본 연구의 목적은 조직시민행동 선행요인으로서 상사의 리더십 스타일이 구성원의 조직시민행동에 미치는 영향을 분석하는데 있다. 조직시민행동은 직무가 요구하는 공식적인 행동을 넘어서 구성원들이 자발적으로 행하는 조직에 유익한 행동을 말한다. 조직시민행동은 조직의 생산성을 향상시키는데 매우 중요한 요인 중의 하나다. 실증분석을 위한 표본은 광주시에 소재한 중소기업 근로자 242명이며, 실증분석을 위한 자료는 설문지를 통해 수집하였고, 수집된 자료는 SPSS/PC+를 이용해 분석하였다. 실증분석 결과, 첫째, 일반사원의 조직시민행동에 가장 큰 영향을 미치는 변혁적 리더십 요인은 지적자극으로 나타났으며, 둘째, 중간관리자들의 조직시민행동에 가장 큰 영향을 미치는 변혁적 리더십 요인도 지적자극으로 나타났고, 셋째, 상위관리자들의 조직시민행동에 가장 큰 영향을 미치는 변혁적 리더십 요인은 이상적 영향력으로 나타났다. 이러한 연구결과는 구성원의 조직시민행동을 활성화시키기 위해서는 상사가 구성원의 직위에 따라 리더십 스타일을 차별화하여 시행해야 한다는 것을 의미한다.
Abstract
The purpose of this study was empirically prove the influence of leadership style as one of the antecedents of organizational citizenship behaviors in employees' organizational citizenship behavior. organizational citizenship behavior is generally defined as behavior that goes beyond the formal requirements of the job and that which is beneficial to the organization. organizational citizenship behavior is one of most important factors for enhancing organizational productivity. The sample was drawn from 242 employees of enterprise, located in city of Gwangju. The method of collecting data was through a questionnaire and analyzed through SPSS/PC+. The result shows that First, the intellectual stimulation has a primary effect on the organizational citizenship behavior for those employees with lower class. Second, the intellectual stimulation has a primary effect on the organizational citizenship behavior for those employees with middle class. Third, the idealize influence has a primary effect on the organizational citizenship behavior for those employees with upper class. These results suggest that in order to enhancing employee’s organizational citizenship behavior, leadership style should differentiate based on employee class.
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