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독재적 리더십과 구성원의 주도적 행동 : LMX의 매개역할 및 성장욕구 강도의 조절효과

Autocratic Leadership and Employee's Proactive Behavior - Mediating Role of LMX and Moderating Role of Growth Need Strength -

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주제분류경영학

초록

리더의 행동은 부하, 즉 구성원들에게 긍정 또는 부정적 영향을 미칠 수밖에 없다. 그것은 리더가 가진 권력의 영향 때문일 것이다. 리더십 연구는 대부분 긍정적 측면에서의 리더십 효과를 탐구해왔다. 이는 리더십이라는 용어가 내포하는 긍정적인 뉘앙스 때문일 것이다. 그에 따라 각각 그 개념과 정의는 다르더라도 리더십의 여러 유형들은 구성원들의 직무태도, 직무성과 등 다수의 변수에 긍정적 영향을 준다는 많은 연구 증거들이 제시되었다. 그러나 최근 리더의 행동으로 인해 발생하는 부정적 영향, 즉 부정적 리더십에 대한 연구가 점차 증가하고 있는 추세다. Einarsen, Aasland, & Skogstad(2007)은 구성원 뿐 아니라 조직에도 손상을 가하는 리더의 부정적 행동을 파괴적 리더십 행동으로 정의하였다. 이후 다양한 형태의 부정적 리더십 유형이 제시되었는데, 독재적 리더십은 대표적인 부정적 리더십 유형 중 하나이다. 국외 연구들에 의하면, 독재적 리더십은 구성원의 의견을 무시하거나 의사결정과정에서 배제함으로써 구성원들에게 리더의 행위에 대한 부정적 감정을 유발시키고, 궁극적으로는 직무태도, 조직목표 달성에 대한 열정 등에 악영향을 초래하는 것으로 나타났다. 독재적 리더십의 부정적 영향을 밝히는 국외연구는 점차 증가하고 있으나, 국내의 연구 사례는 찾아보기 힘들다. 본 연구는 독재적 리더십이 LMX에 부정적 영향을 미치고, 이는 다시 부하의 주도적 행동을 떨어뜨린다는 것을 밝히고자 국내에서 수행된 실증연구다. 아울러 이 과정에서 구성원의 성장욕구 강도가 어떤 조절역할을 하는지를 살펴보았다. 공군 간부 272쌍을 대상으로 분석한 결과, 독재적 리더십은 LMX에 부적(-) 영향을 미치는 것으로 나타났고, 이로 인해 주도적 행동이 저하되는 것으로 확인되었다. 또한 구성원의 성장욕구 강도가 높은 구성원일수록 독재적 리더십이 LMX에 미치는 부정적 효과가 더 강하게 나타났다. 본 연구는 주로 서구에서 행해진 독재적 리더십의 부정적 효과가 동양 문화권에서도 유효하게 나타난다는 것을 밝혔다. 구체적으로, 리더의 부정적 행동이 상사와 부하 간 관계의 질을 떨어뜨리며, 이는 다시 조직을 위한 구성원의 주도적 행동에 부정적 영향을 미칠 수 있다는 사실을 알아냄으로써, 조직 내에서 리더의 역할, 행동이 얼마나 중요한 영향을 미칠 수 있는가를 잘 보여주고 있다. 아울러 무한 경쟁 속에서 갈수록 중요해지고 있는 구성원의 주도적 행동을 장려하려면 조직의 경영진은 현장에서 어떠한 리더십을 강조하고 예방해야 하는지에 대한 시사점을 제공해주고 있다.

Abstract

This study began with the question of whether there is an indicator that can accurately measure the importance of the role of a leader in organizational life. Strictly speaking, the behavior of a leader is bound to have a positive or negative effect on his or her subordinates, that is, subordinates of the organization. It may be due to the influence of the power of the leader. Leadership research mostly studies the leadership effect in a positive aspect. It can be said that the term Leadership has a positive meaning. Although the concepts and definitions of leadership revealed through positive leadership behavior are different, many studies have suggested that they have a positive effect on a number of variables such as job attitude, job performance, and organizational performance of members. However, research on the negative effects of leaders' actions, that is, negative leadership, is increasing recently. It was revealed that the negative leadership type, named Destructive Leadership, negatively affects the job satisfaction of subordinates. Einarsen et al. (2007) defined leaders' destructive behavior as behavior that negatively affects not only members but also organizations, negatively affecting organizational goals, tasks, resources, effectiveness, motivation, and well-being or job satisfaction of subordinates. Several types of negative leadership behavior have been suggested, but this study intensively studied autocratic leadership. A number of previous studies have shown that autocratic leadership induces negative feelings for leaders' behaviors by ignoring subordinates' opinions or excluding them from the decision-making process, ultimately adversely affecting job attitudes and commitment for achieving organizational goals. This study is an empirical study conducted to clarify the mediating effect of the leader-member exchange(LMX) in the relationship between autocratic leadership and subordinate proactive behavior. As a result of analyzing 272 ROK Air Force officers and NCOs, it was found that autocratic leadership had a negative (-) relationship that negatively affected the leader-member exchange, and that the leader-member exchange mediated the negative effect of autocratic leadership on proactive behavior. In addition, the effect of controlling the relationship between autocratic leadership and leader-member exchange was also confirmed by the strength of the subordinates' growth needs. The higher growth need strength, the stronger the negative effect of autocratic leadership on the leader-member exchange. Through this study, it was confirmed that autocratic leadership undermines the leader-member exchange, and through this, subordinates engage in less proactive and non-participating behaviors. Research revealing the negative effects of autocratic leadership is increasing abroad, but there are few cases of empirical research on domestic cases. The results of this study show that leader's negative behavior can negatively affect the proactive behavior of subordinates for the organization are examples of how important leaders' roles and behaviors can have, and provide implications in many aspects.

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