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대인관계기술과 경력만족 관계에서 자기관리의 매개효과와 성별의 조절된 매개효과

The Mediating Effects of Self-management and Moderated Mediation of Gender in the Links between Interpersonal Skill and Career Satisfaction

김경연|강영순|지성호
한국인적자원관리학회 (Korean Academy Of Human Resource Management)|2021.12|인적자원관리연구 (Journal of Human Resource Management Research)|제28권 제5호|pp. 1-22

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키워드

성별career satisfactiongender자기관리경력만족self-management대인관계기술interpersonal skill
주제분류경영학

초록

경력 패러다임은 조직중심에서 개인중심으로 이동하며 개발 주체의 역할을 부각하고 있으나, 사회적 상호작용의 공간인 조직에서 대인관계와 관련된 개인 자원의 경력개발에 관한 역할을 고려할 필요가 있다. 이러한 측면에서 본 연구는 대인 간 상호작용에 효과적으로 평가되는 대인관계기술과 행동 주체로서의 행위의 자발적 조절에 주목하는 자기관리, 경력에 대한 호의적 평가인 경력만족, 경력의 결과 인식에 주요 조건부 변수로 평가되는 성별을 주요 변수로 설정하여 이들 간의 영향력 관계, 영향력 메커니즘, 영향력 메커니즘에서 조건부 요인의 효과를 실증적으로 검증하고자 하였다. 주요 연구대상은 제주지역에 소재하고 있는 서비스 업종과 공기업 종사자이고, 335명으로부터 획득한 자료를 실증분석에 활용하였다. 분석에는 SPSS Macro가 활용되었으며, 매개효과 검증을 위한 Model 4와 조절된 매개효과 검증을 위한 Model 7이 적용되었다. 분석결과, 대인관계기술은 자기관리와 경력만족에 긍정적인 역할을 하고, 자기관리는 대인관계기술과 경력만족의 관계를 부분 매개하며, 이 경로에서 조건부 간접효과의 영향력은 성별에 의해 차이를 보이는 것으로 확인되었다. 연구 시사점은 개인 자원이 경력개발과 자기조절 활동을 촉진하는 주요 자원으로 적용될 수 있고, 자기조절 과정의 영향력 메커니즘에 있어 개인 자원이 주요 동인이 됨을 보여주고 있다. 더불어 주요 변수들의 매개과정에서 조건부 요인인 성별의 역할이 규명되어 경력개발 과정에서 남성과 여성의 자원을 활용한 영향력 지각에 차이가 있음을 보여주고 있다.

Abstract

Though the paradigm movement of career from organization-focus to individual-focus highlights the roles of individual, it is still necessary for scholars to consider the function of personal resources for career development in organizations regarded as a social interactive field. This study set up a few variables; interpersonal skill described on effective personal resource in social context, self-management focused on voluntary regulation of individual behavior, career satisfaction represented as a positive evaluation on career and gender as a remarkable conditional variables in awareness of career outcome. We tested two types of main effects, mediating effects, and conditional indirect effects empirically. The data collected from 335 employees working at service and state-owned companies in Jeju province. We used SPSS Macro to test main effects, mediating effects with model 4, and moderated mediation effects with model 7. Interpersonal skill were positively related to self-management and career satisfaction respectively. In the mediation process, self-management were partially mediated the links between interpersonal skill and career satisfaction, in addition, the conditional indirect effect of gender in the path of interpersonal skill on career satisfaction via self-management was significant. These results indicated that a personal resource facilitates career development and self-regulation activities and it enable to be a main driver in the psychological mechanism in the basis of self-regulation. In addition, this finding supplies a meaningful implication of gender perception gap in the impact of personal resources for career development.

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