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LMX, PDㆍ개인주의 성향이 근로자 언로 행위에 미치는 영향에 관한 연구

The Effects of LMX, PD and Individualism on Employee Voice

김성환|이공희
한국인적자원관리학회 (Korean Academy Of Human Resource Management)|2014.09|인적자원관리연구 (Journal of Human Resource Management Research)|제21권 제3호|pp. 147-171|DOI http://dx.doi.org/10.14396/jhrmr.2014.21.3.147

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참고문헌

키워드

individualism개인주의LMXPDtrait activation theoryemployee voiceLMX(leader-member exchange)특성 활성화 이론근로자 언로PD(power distnace)
주제분류경영학

초록

이 연구는 PD 성향, 개인주의 성향, 상사와 부하의 사회적 교환관계(LMX)가 조직의 변화 동인인 근로자 언로행위에 미치는 직접적 영향관계의 효과를 확인 하였다. 또한 특성 활성화 이론(trait activation theory)을 접목하여 LMX와 근로자 언로에 미치는 효과를 개인의 가치관이 반영된 PD와 개인주의 성향이 이들 간의 관계를 조절하는지를 분석하였다. 실증분석 결과 LMX와 PD 성향은 근로자 상향적 언로와 유의한 긍정적 관계를 가지는 것으로 나타났다. 또한 LMX와 근로자 상향적 언로 간 관계에서 PD 성향이 낮은 상황에서, 그리고 개인주의 성향이 높을 때 긍정적 조절효과가 강하게 나타나는 것을 확인하였다. 분석결과에서 근로자 언로와 부하의 리더십 관계에 있어서 심리적 접근 방법을 담론적 연구에서 실증적 연구로 끌어 올렸다는 점과 리더십 이론에서 LMX 질이 높은 구성원은 상사와의 언로행위에 있어서도 긍정적 유의한 관계가 형성된다는 함의가 도출되었다. 또한 실무적으로는 부하들이 지니고 있는 가치관의 특성에 따라 관리자들의 전략적 리더십 행위가 필요함과 동시에 리더십을 발휘하는 관리자들은 권한을 행사할 때 이슈를 고려해야 한다는 시사점이 도출되었다. 그러나 이 연구는 제조업 근로자만을 대상으로 하였다는 협소함으로 일반화하기에는 무리가 있고, 동일방법 편의에 의해 변수들의 관계가 부풀려졌을 가능성 등의 한계를 가지고 있다.

Abstract

In this research, the authors consider leader-member exchange(LMX) and the individual value orientation of power distance(PD) and individualism as predictors of voice. According to the trait activation theory, we examined the extent to which PD and individualism orientation affect relationship of LMX and employee voice. Through analytical researches, LMX and PD was positively related to voice, but individualism was not related to voice. Also moderating effect of PD and individualism orientation on the relationship between LMX and employee voice was stronger when PD was low and individualism orientation was high. This study has derived several theoretical and practical implications. First, we attempted to extend relationship between employee voice and LMX studied in paychology to management. Also subordinates with a high quality of LMX has relationship positively with supervisor in voice. Second, Supervisors need to consider strategic leadership behavior depending on employees' personality characteristics and supervisors have to consider issues of power(authority) in leadership. This research has a several limitations. First, this research result is difficult to generalize due to studying limited survey of manufactured workers. Second, Relevanc of variables was inflated by common method variance.

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