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외식기업 종사원의 고용불안이 조직몰입과 조직시민행동에 미치는 영향

The Influence of Job Insecurity on Organizational Commitment and Citizenship Behavior in Foodservice Firm's Employee

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주제분류관광학

초록

This study was intended to determine the relations among the job insecurity and organizational commitment and citizenship behavior in foodservice industry, so that we can bring out the win-win human resources management strategies for both the firms and the employees that cause an increase in the firm's development and performance. On the purpose of this study, we surveyed 229 employees of both franchise and direct management foodservice outlets located in Seoul to find out the perception of foodservice firm's employees on job insecurity, and figure out its effects on the organizational commitment and citizenship behavior. The result of the study showed that the job insecurity influenced partially on the organizational commitment and organizational citizenship behavior, and revealed that the organizational commitment mediated the relationship between the job insecurity and the organizational citizenship behavior.

Abstract

This study was intended to determine the relations among the job insecurity and organizational commitment and citizenship behavior in foodservice industry, so that we can bring out the win-win human resources management strategies for both the firms and the employees that cause an increase in the firm's development and performance. On the purpose of this study, we surveyed 229 employees of both franchise and direct management foodservice outlets located in Seoul to find out the perception of foodservice firm's employees on job insecurity, and figure out its effects on the organizational commitment and citizenship behavior. The result of the study showed that the job insecurity influenced partially on the organizational commitment and organizational citizenship behavior, and revealed that the organizational commitment mediated the relationship between the job insecurity and the organizational citizenship behavior.

참고문헌 (52)

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