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학습용 에이전트의 성별과 시선응시 방향이 얼굴표정에 대한 감정상태 인식에 미치는 영향

The Effects of Gender and Eye Gaze Direction of Animated Pedagogical Agent on Emotional Perception of Facial Expression

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초록

이 연구의 목적은 학습용 에이전트의 성별과 시선응시 방향에 따라서 표정을 어떻게 인식하는지 알아보기 위한 것이다. 학습용 에이전트는 남성과 여성으로 개발하였고, 감정은 공포, 슬픔, 기쁨, 분노의 네 가지를 적용하였다. 또한, 학습용 에이전트의 시선응시 방향을 정면과 측면으로 구분해서 학습자와의 정서적 상호작용 효과가 발생할 것인지를 알아보고자 했다. 이 연구에 참여한 연구대상은 총 52명이었으며, 학습용 에이전트의 시선 방향에 따라서 정면응시 집단(26명)과 측면응시 집단(26명)으로 구분했다. 이들은 남성과 여성 학습용 에이전트를 번갈아 보면서 4가지 감정표현에 대한 평가를 실시했다. 실험 순서는 다음과 같다: ①남성 캐릭터(분노)→②여성 캐릭터(기쁨)→③남성 캐릭터(슬픔)→④여성 캐릭터(공포)→⑤남성 캐릭터(행복)→⑥여성 캐릭터(슬픔)→⑦남성 캐릭터(공포)→⑧여성 캐릭터(분노). 일원 다변량분산분석으로 분석한 결과, 감정표현 정도에 대한 연구결과에서는 모든 감정표현에서 학습용 에이전트의 성별에 따른 차이가 나타났다. 분노를 표현한 경우에만 여성 학습용 에이전트가 더 강하게 인식되었으며, 나머지 감정표현(공포, 슬픔, 기쁨)에서는 모두 남성 학습용 에이전트의 감정을 높게 지각하였다. 그러나 시선응시 방향은 유의미한 결과를 도출하지 못했다. 이 결과는 시선응시 방향이 정서적 교감을 더 높일 수 있을 것이라는 점을 지지하지 못하는 것이다. 그러나 학습용 에이전트의 표정에 대한 학습자의 감정상태 인식을 보면, 시선응시 방향에 따라서 공포가 슬픔으로 지각될 수 있는 결과가 나타났다. 또한, 정면응시 조건에서 학습자의 감정지각이 강해지는 경향이 나타났다. 그러나 슬픔은 다른 감정과 별다른 차이를 보이고 있지 않았기 때문에 감정상태 구분이 쉽지 않은 것으로 나타났다. 그 밖에 이 연구의 제한점 등이 논의되었다.

Abstract

The purpose of this study was to identify the effects of gender and eye gaze direction of the animated pedagogical agent on emotional evaluation for the facial expression (fear, sad, happy, and anger). For this study, the animated pedagogical agents were designed and developed with facial expressions. First, we developed two human-like animated pedagogical agents for the gender: one female and one male. Second, two types of eye-gaze directions were applied. They were front-gaze direction with the eye-contact position and non-front gaze direction without the eye-contact position. Third, we applied the four emotional states (fear, sad, happy, and anger) to the animated pedagogical agent. Fifty-two college students participated in this study. They were divided into two groups: 1) One group was assigned to the animated pedagogical agent with the eye-contact position. The other was without the eye-contact position. The animated pedagogical agents were displayed on a screen. The sequence of animated pedagogical agents was the following: ①Male with anger→②Female with happy→③Male with sad→④Female with fear→⑤Male with happy→⑥Female with sad→⑦Male with fear→⑧Female with anger. The participants evaluated for each the facial expression of animated pedagogical agents. The results showed that significant differences were found in terms of gender and eye-gaze direction. Interestingly, the result was not consistent with all of the emotional expression. One of the limitations of this study was that it is hard to make a correct emotional evaluation without verbal interaction. The results showed that significant differences were found in terms of gender. Male’s emotional expressions were perceived stronger than a female’s emotions except for the anger. However, no main effects were found in the eye-gaze directions. It revealed that eye-gaze direction would not be a crucial factor for emotional evaluation. Interestingly, the interaction effect was found that the fear could be misperceived as the sad on the different directions of eye-gaze. One of the limitations of this study was that it is hard to make a correct emotional evaluation without verbal interaction.

참고문헌 (43)

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