본문 바로가기
KERD
논문KCI 등재

TV광고 유형별 광고 위치에 따른 유의성 차이에 대한 분석: 신뢰성, 긍정성, 부정정서, 실망감

Analysis of Significance Difference According to Advertisement Location by TV Advertisement Type: Reliability, Positiveness, Negativeness, Disappointment

0

조회

0

다운로드

1

인용

0

참고문헌

키워드

주제분류경영학

초록

수많은 광고회사들은 자사가 만든 광고가 소비자에게 긍정적인 태도로 오래도록 기억에 남을 광고제품이 되기를 기대한다. 이러한 광고회사의 바람에도 불구하고 소비자들은 TV 광고 시청 시 저-노력에 근거한 태도를 형성한다. 이러한 저-노력의 광고 태도에 주의를 증가시키는 광고의 4가지의 유형이 어떠한 광고 위치(전CM·중CM·후CM)에 있을 때 긍정 유의성(신뢰성, 긍정성)을 높이며 부정 유의성(부정정서, 실망감)을 낮출 수 있는지에 대해 분석함으로서 더 효과적이고 선호도 높은 광고를 제작하는데 도움을 주고자 하였다. 본 연구를 통해서 광고회사는 신뢰성과 긍정성을 높이는 광고를 제작하고 부정정서와 실망감을 감소시키는 광고를 제작하고자 할 때 광고 위치와 4가지 주의를 증가시키는 광고 유형 중 어떤 유형으로 광고를 제작하였을 때 효과적인 광고를 제작할 수 있는지 본 연구를 통해 알아보고자 한다. 본 연구에서는 소비자의 주의를 증가시키는 유형의 광고로 소비자와 관련성 있는 광고(KB금융광고), 즐거운 광고(캐논광고-안정환편), 놀라운 광고(IBK광고-송해편), 처리하기 쉬운 광고(야쿠르트-1976편)가 광고 위치(전CM·중CM·후CM)에 따른 긍정유의성(신뢰도, 긍정성)과 부정유의성(부정정서, 실망감)에 대한 차이를 분석하였다. 연구결과 광고 제작 시 긍정 유의성(신뢰도, 긍정성)을 증대시키기 위해서는 광고 위치를 어느 위치에 배치하여도 신뢰도, 긍정성에는 영향을 주지 않았으며 광고 유형 중에는 처리하기 쉬운 광고(야쿠르트-1976편)로 제작하였을 때 가장 신뢰도를 높일 수 있었으며 관련성 있는 광고(KB금융광고)로 제작하였을 때 가장 소비자에게 긍정성을 높일 수 있었다. 부정 유의성(부정정서, 실망감)을 감소시키기 위해서는 중간광고를 줄여야하며 즐거운 광고(캐논광고-안정환편) 유형을 증대시켜야 한다는 연구결과를 보여 주었다.

Abstract

Many advertising companies expect their advertisements to be memorable advertising products for a long time with a positive attitude to consumers. Despite the wishes of such advertising companies, consumers form an attitude based on low-effort when watching TV advertisements. When the four types of advertisements that increase attention to these low-effort advertisement attitudes are in any advertisement position (pre-CM, middle CM, and post-CM), increase positive significance (reliability, positivity) and negative significance (negative sentiment). , Disappointment) can be reduced to help produce more effective and preferred advertisements. In this study, advertisements related to consumers (KB financial advertisement), pleasant advertisements (Canon advertisement-Ahn Junghwan), surprising advertisements (IBK advertisement-Songhae), and easy-to-handle advertisements (Yakult -1976) analyzed the difference in positive significance (reliability, positivity) and negative significance (negative sentiment, disappointment) according to the advertisement location (pre-CM, middle CM, and later CM). As a result of the research, in order to increase the positive significance (reliability, positivity) when creating advertisements, placing the advertisement in any position did not affect the reliability and positivity, and among the types of advertisements, advertisements that are easy to handle (Yakult-1976) When it was produced, the credibility was most enhanced, and when it was produced as a relevant advertisement (KB Financial Ad), the positiveness to consumers was most enhanced. In order to reduce negative significance (negative emotion, disappointment), the results of a study show that intermediate advertisements should be reduced and enjoyable advertisements (Canon advertisement-Ahn Junghwan) should be increased.

참고문헌 (78)

  1. 김광협, "광고 위치가 광고의 재인, 회상, 선호에 미치는 영향", 광고학연구, 17(5), pp.129~141 (2006), 한국광고학회
  2. 김인옥, "산림경험이 초등학생의 분노에 미치는 영향", 한국산림휴양학회지, 17(2), pp.55~61 (2013), 한국산림휴양복지학회[DOI]
  3. 김재휘, "광고기억 및 광고태도와 관련된 중간광고의 효과", 한국광고학회, 10(4), pp.59~84 (1999)
  4. 김지수, "광고모델의 신뢰성과 기업의 신뢰성이 광고 및 브랜드에 대한 태도 및 구매의향에 미치는 영향", 석사, 경영학, pp.2006
  5. 박미숙, "알코올 중독자의 분노·슬픔 정서와 관련된 뇌 영역의 활성화 특성 : fMRI 연구", 박사, 심리학과 기초심리학전공, pp.2012
  6. 소현진, "광고신뢰 : 척도개발 및 선행요인 탐구", 광고학연구, 20(4), pp.89~106 (2009), 한국광고학회
  7. 이혜인, "서비스 실패가 부정적 감정과 관계단절행동에 미치는 영향에 관한 연구 : 항공 서비스 이용 고객을 대상으로", 석사, 경영학, pp.2010
  8. 韓裕眞, "兒童과 靑少年의 憂鬱性向 및 歸因樣式과 學業成就", 석사, 소비자아동학, pp.1993
  9. 한호, "TV광고의 사건과 시점이 소비자 정서예측과 광고태도에 미치는 영향 연구", 박사, pp.2015
  10. Abernethy, A. N., "The Impact of Tradmarks and Advertisement Size on Yellow Page Call Rates", Journal of Advertising Research, 44(1), pp.119~125 (2004)
  11. Alden, D. L., "The Effects of Incongruity, Surprise and Positive Moderators on Perceived Humor in Television Advertising", Journal of Advertising, 29(2), pp.1~15 (2000)
  12. Bell, D. E., "Disappontment in Decision Making Under Uncertainty", Operational Research, 33, pp.1~27 (1985)
  13. Carstensen, L. L., "Emotional Behavior in Long Term Marriage", American Psychological Association, 10(1), pp.140~149 (1995)
  14. Chris, J., "The Influence of Display Characteristics on Visual Exploratory Search Behavior", Journal of Consumer Research, 25(3), pp.290~301 (1998)
  15. Clore, G. L., "What More Is There to Emotion Concepts Than Prototypes", Journal of Personality and Social Psychology, 60(1), pp.48~50 (1991)
  16. Cohn, M. A., "Happiness Unpacked : Positive Emotions Increase Life Satisfaction by Building Resilience", Emotion, 9(3), pp.361~368 (2009)
  17. Darwin, C., "The Experession of Emotions in Man and Animals" (1872), University of Chicago Press
  18. Deborah, J. M., "The Differential Rale of Characteristics of Music on High-and Low-Involvement Consumers' Processing of Ads", Journal of Consumer Research, 18(2), pp.161~173 (1991)
  19. Deshpande, A. D., "Trust in Online Prescription Drug Information Among Internet Users : The Impact on Information Search Behavior after Exposure to Direct-to-Consumer Advertising", Health Marketing, 20(1), pp.17~35 (2002)
  20. Edward, F. M., "Visual Rhetoric in Advertising : Text-Interpretive, Experimental and Reader-Response Analysis", Journal of Consumer Research, 26(1), pp.37~54 (1999)
  21. Ekman, P., "The handbook of Cognition and Emotion" (1999), John Wiley and Sons Ltd
  22. Ekman, P., "The Nature of Emotion" (1994), Oxford University Press
  23. Finn, A., "Print Ad Recognition Readership Scores : An Information Processing Perspective", Journal of Marketing Research, 25(2), pp.168~177 (1988)
  24. Fischer, A. H., "Best Them or Ban Them : The Characteristics and Social Functions of Anger and Contempt", Journal of Personality and Social Psychology, 93(1), pp.103~115 (2007)
  25. Fredrickson, B. L., "The Role of Positive Emotions in Positive Psychology : The Broaden-and-Build Theory of Positive Emotions", Journal of American Psychological Associations, 56(3), pp.218~226 (2001)
  26. Fredrickson, T. J., "Positive Emotions Trigger Upward Spirals Toward Emotional Well-Being", Joiner-Psychological Science, 13(2), pp.172~175 (2002)
  27. Freed, P. J., "Sadness and Loss : Toward a Neurobiopsychosocial Model", American Journal of Psychiatry, 164(1), pp.28~34 (2007)
  28. Glanzer, M., "The Psychology of Learning and Motivation" (1972), Academic Press
  29. Grant, M., "Who Is the Celebrity Endorser? Cultural Foundations of the Endorsement Process", Journal of Consumer Research, 16(3), pp.310~321 (1989)
  30. Burroughs, J., "Using Response Latency to Assess Spokesperson Effectiveness", Journal of Consumer Research, 14(2), pp.295~299 (1987)
  31. Haidt, J., "Individual Differences in Sensitivity to Disgust : A Scale Sampling Seven Domains of Disgust Elicitors", Elsevier, 16(5), pp.701~713 (1994)
  32. Hoyer, W. D., "Consumer Behavior" (2008), South-Western Cengage Learning
  33. Izard, C. E., "Human emotions" (1977), Plenum
  34. Izard, C. E., "Encyclopedia of Psychology" (2000), Oxford University Press
  35. Jensen-Campbell, L. A., "Do Big Five Personality Traits Associated with Self-Control Influence the Regulation of Anger and Aggression", Journal of Research in Personality, 41(2), pp.403~424 (2007)
  36. Johnson, D., "Cognitive and Affective Trust in Service Relationships", Journal of Business Research, 58(4), pp.500~507 (2005)
  37. Kalat, J. W., "Emotion" (2007), CENGAGE Learning
  38. Krieglmeyer, R., "How Attribution Influences Aggression : Answers to an Old Question by Using an Implicit Measure of Anger", Journal of Experimental Social Psychology, 45(2), pp.379~385 (2009)
  39. Landman, J., "Regret : The Persistence of the Possible" (1993), Oxford University Press
  40. Lazarus, R. S., "Emotion and Adaptation" (1991), Oxford University Press
  41. Li, P. P., "Toward a Geocentric Framework of Trust : An Application to Organizational Trust", Management and Organization Review, 4(3), pp.413~439 (2008)
  42. Mackenzie, S. B., "The Role of Attention in Mediating the Effect of Advertising on Attribute Importance", Journal of Consumer Research, 13(2), pp.174~195 (1986)
  43. McAllister, D. J., "Affect-and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations", Academy of Management Journal, 38(1), pp.24~59 (1995)
  44. Menon, S., "Managing the Power of Curiosity for Effective Web Strategies", Journal of Advertising, 31(3), pp.1~14 (2002)
  45. Miller, S., "Disgust : The Gatekeeper Emotion" (2013), The Analytic Press
  46. Myers, D. G., "Pursuit of Happiness" (1993), Harper Collins
  47. Niedenthal, P., "If Only I Weren't Versus If Only I Hadn't : Distinguishing Shame and Guilt in Counterfactual Thinking", Journal of Personality and Social Psychology, 67(4), pp.585~595 (1994)
  48. Paula, L., "Social Networks That Break a Sweat", BusinessWeek, ~ (2008)
  49. Perkrun, R., "Positive Emotions in Education" (2002), Oxford University Press
  50. A Mood Scale for Survey Research, "Peterson, R. A.", Association for Consumer Research, ~ (1983)
  51. Petty, R. E., "Thought Disruption and Persuasion : Assessing the Validity of Attitude Change Experiments", Cognitive Responses in Persuasion, 5, pp.5~79 (1981)
  52. Pugh, S. D., "Service with a Smile : Emotional Contagion in the Service Encounter", Academy of management journal, 44(5), pp.933~934 (2001)
  53. Ramirez, J. M., "Aggression, and Some Related Psychological Constructs(Anger, Hostility, and Impulsivity)", Neuroscience and Biobehavioral Reviews, 30(3), pp.276~291 (2006)
  54. Richard, L. C., "The Role of Involvement in Attention and Comprehension Processes", Journal of Consumer Research, 15(2), pp.210~224 (1988)
  55. Rik pieters, E. R., "Visual Attention to Repeated Print Advertising : A Test of Scanpath Theory", Journal of Marketing Research, 36(4), pp.424~438 (1999)
  56. Robert, E. B., "Effects of the Use of Introductory Rhetorical Questions Versus Statements on Information Processing", Journal of Personality and Social Psychology, 47(6), pp.1218~1230 (1984)
  57. Rozin, P., "A Perspective on Disgust", Psychological Review, 94(1), pp.23~41 (1987)
  58. Rozin, P., "The CAD Triad Hypothesis : A Mapping Between Three Moral Emotions(Contempt, Anger, Disgust)and Three Moral Codes(Community, Autonomy, Divinity)", Journal of Personality and Social Psychology, 76(4), pp.574~586 (1999)
  59. Salovey, P., "Emotional Intelligence", Imagination, Cognition, and Personality, 9, pp.185~211 (1990)
  60. Scherer, K., "The Role of Culture in Emotion-Antecedent Appraisal", Journal of Personality and Social Psychology, 73(5), pp.902~922 (1997)
  61. Schimmack, U., "The Structure of Subjective Wellbeing" (2008), Guilford Press
  62. Schoorman, F. D., "An Integrative Model of Organizational Trust : Past, Present, and Future", Academy of Management Review, 32(2), pp.344~354 (2007)
  63. Shear, K., "Attachment, Loss, and Complicated Grief", Developmental Psychobiology, 47(3), pp.253~267 (2005)
  64. Sherman, S., "Unsolicited Messages Still a Novelty in the Mainland", Asia Africa Intelligence Wire, ~ (2004)
  65. Snyder, C., "Handbook of Positive Psychology" (2002), Oxford University Press
  66. Spielberger, C. D., "Anger and Hostility Incardiovascular and Behavioral Disorder" (1985)
  67. Spielberger, C. D., "Staxi-2 : State-Trait Anger Expression Inventory-2, Odessa" (1999), Psychological Assessment Resources
  68. Trawick Jr, I. F., "Measuring Dimensions of Purchaser Trust of Industrial Salespeople", Journal of Personal Selling & Sales Management, 8, pp.1~10 (1988)
  69. Van Dijk, W. W., "Not Having What You Want Versus Having What Yor Do Not Want : The Impact of Type of Negative Outcome on the Experience of Disappointment and Related Emotions", Cognition and Emotion, 13(2), pp.129~148 (1999)
  70. Van Dijk, W. W., "Blessed are Those Who Expect Nothing : Lowering Expectations as a Way of Avoiding Disappointment", Journal of Economic Psychology, 24(4), pp.505~516 (2003)
  71. Webb, P. H., "Consumer Initial Processing in a Difficult Media Environment", Journal of Consumer Research, 6(12), pp.225~236 (1979)
  72. Wittmann, M., "How Impulsiveness, Trait Anger, and Extracurricular Activities Might Affect Aggression in School Children", Personality and Individual Differences, 45(7), pp.618~623 (2008)
  73. Woltman Elpers, J. L. C. M., "Humor in Television Advertising : A Moment-to-Moment Analysis", Journal of Consumer Research, 31(3), pp.592~598 (2004)
  74. Zeelenberg, M., "Emotional Reactions to the Outcomes of Decisions : The Role of Counterfactual Thought in the Experiences of Regret and Disappointment", Organizational Behavior and Human Decision Progresses, 75(2), pp.117~141 (1998)

관련 논문AI추천

이 간행물의 다른 논문 (19건)