신체적 피해상황에서 나타나는 사죄행동의 한일대조 : 대화데이터의 상호작용을 중심으로 

Abstract

This study explores the characteristics of similarity and difference of language strategy of apologetic behavior interaction shown in the physical damage situation. To this end, 48 discourses of Korean and Japanese male and female college students have been analyzed. The result shows that Korean and Japanese male and female college students commonly use apologetic statements, status check, and countermeasure statements in apologyrelated statements; and state statements, damage countermeasures, concessions, and consent statements in responserelated statements. In addition, the dialogues in which the recipient of the apology continued to express state status and direct and indirect criticism continuously showed similarities in which the development of discourse was not smooth. In other words, the conversations in which the apologizer uses the expression of apology or uses responsibility recognition, countermeasures, and a statement to check the condition to try to solve the problem, but the recipient of the apology does not accept this and the face of the apologizer is left in a damaged state did not go smoothly. On the other hand, Japanese female college students showed a clear tendency to avoid language behavior that seriously infringes counter party’s face by using few direct and indirect criticism statements and by developing the conversation smoothly. In other words, even if the apology was made in the twoway dialogue that satisfies each other's face, but the onesided dialogue that puts only one's face above the other's face shows that the apology cannot be made smoothly.