본문 바로가기
KERD
논문KCI 등재

코칭리더십이 LMX와 조직유효성에 미치는 영향에 관한 연구: - 리더의 감성지능을 조절 변수로: ICT연구개발직을 중심으로 -

A Study on the Effects of Coaching Leadership on LMX and Organizational Effectiveness: Emotional Intelligence of Leader as a Controlling Variable: Focusing on ICT R & D

1

조회

0

다운로드

4

인용

0

참고문헌

키워드

초록

There is a growing interest in researching new leadership and efficient organizational management due to the changes and spread of Information Communications Technologies (ICT) related organizations. Therefore, the purpose of this study is to examine the effect of leadership on organization in ICT R & D, and to follow the relationship between coaching leadership, leader member exchange (LMX), emotional intelligence of leaders, and organizational effectiveness. In order to verify this research problem, a total of 310 people were surveyed from employees working in the ICT R & D field. Reliability analysis of the measuring tool was tested on 80 pilot surveys in advance, and the final 285 data were used for empirical analysis excluding 25 unsatisfactory responses. For analysis, SPSS 22.0 program and AMOS were used to analyze the reliability, validity, path analysis, and control effects of the measurement tools. The findings demonstrate empirically the positive relationship between LMX and organizational effectiveness on coaching leadership in ICT R & D. In addition, by empirically verifying the effect that the emotional intelligence of the leader regulates the relationship between LMX, organizational effectiveness, and coaching leadership, then emotional intelligence of the leader can be usefully applied in ICT R & D. Furthermore, the demand for more in-depth research on coaching leadership, LMX, and emotional intelligence of leaders, which positively affects organizational effectiveness, was identified as demand for ICT R & D is increasing and horizontal and interactive leadership is needed.

Abstract

There is a growing interest in researching new leadership and efficient organizational management due to the changes and spread of Information Communications Technologies (ICT) related organizations. Therefore, the purpose of this study is to examine the effect of leadership on organization in ICT R & D, and to follow the relationship between coaching leadership, leader member exchange (LMX), emotional intelligence of leaders, and organizational effectiveness. In order to verify this research problem, a total of 310 people were surveyed from employees working in the ICT R & D field. Reliability analysis of the measuring tool was tested on 80 pilot surveys in advance, and the final 285 data were used for empirical analysis excluding 25 unsatisfactory responses. For analysis, SPSS 22.0 program and AMOS were used to analyze the reliability, validity, path analysis, and control effects of the measurement tools. The findings demonstrate empirically the positive relationship between LMX and organizational effectiveness on coaching leadership in ICT R & D. In addition, by empirically verifying the effect that the emotional intelligence of the leader regulates the relationship between LMX, organizational effectiveness, and coaching leadership, then emotional intelligence of the leader can be usefully applied in ICT R & D. Furthermore, the demand for more in-depth research on coaching leadership, LMX, and emotional intelligence of leaders, which positively affects organizational effectiveness, was identified as demand for ICT R & D is increasing and horizontal and interactive leadership is needed.

참고문헌 (73)

  1. Allen, N. J., "The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization", Journal of Occupational Psychology, 63, pp.1~18 (1990)
  2. An, Hyun-Mi, "The Impact of Coaching Leadership on the Turnover Intention of Members", Master, pp.2011
  3. Bakker, A., "Dual Processes at Work in a Call Centre : An Application of the Job Demands-Resources Model", European Journal of Work and Organizational Psychology, 12(4), pp.393~417 (2003)
  4. Caruso, D., "The Emotionally Intelligent Manager" (2004), Jossey Bass
  5. 조은현, "코칭리더십 척도 개발 및 타당화", 한국심리학회지: 산업 및 조직, 24(1), pp.127~155 (2011), 한국산업및조직심리학회[DOI]
  6. Cho, Eun-Young, "The Impact of Coaching Leadership on Organizational Effectivement : Focusing on Moderation Effect of Leader Member Exchange(LMX)", Master, pp.2015
  7. 조성진, "코칭이 공무원의 자기효능감과 조직유효성에 미치는 영향과 이에 대한 감성지능의 조절효과", 사회과학연구, 24(2), pp.47~66 (2013), 사회과학연구소
  8. 조태준, "리더의 감성지능이 상사신뢰, 지식공유, 직무몰입을 매개로팀 유효성과 정서적 몰입에 미치는 영향", HRD연구, 16(4), pp.1~24 (2014), 한국인력개발학회[DOI]
  9. 최성수, "리더의 감성지능과 창의성, 신뢰, 집단응집력이 조직유효성과 혁신행동에 미치는 영향연구: 서울지역 특1급 호텔을 중심으로", 관광레저연구, 24(7), pp.95~113 (2012), (사)한국관광레저학회
  10. Cooper, R. K., "Executive EQ : Emotional Intelligent in Leadership and Organization", pp.1997, Grosset
  11. Cotton, J. L., "Employee Turnover : A Meta-Analysis and Review with Implications for Research", Academy of Management Review, 11(1), pp.55~70 (1986)
  12. Curry, J. P., "On the Causal Ordering of Job Satisfaction and Organizational Commitment", Academy of Management Journal, 29(4), pp.847~858 (1986)
  13. Dockery, T. M., "The Role of the Initial Interaction in Leader-Member Exchange", Group and Organization Studies, 15, pp.395~413 (1990)
  14. Doh, Chul-Gu, "On the Effect of Self-Leadership of Employees of ICT SMEs on Organizational Commitment: Mediating Effect of Leader-Member Exchange and Emotional Intelligence", Doctorial, pp.2019
  15. Druskat, V. U., "Building the Emotional Intelligence of Groups", Harvard Business Review, 79(3), pp.81~90 (2001)
  16. Dulewicz, V., "Emotional Intelligence : Can It Be Measured Reliably and Validly Using Competency Data?", Competency, 6(1), pp.1~15 (1998)
  17. Dulewicz, V., "Measuring Emotional Intelligence : Content, Construct and Criterion-Related Validity", Journal of Managerial Psychology, 18(5), pp.405~420 (2003)
  18. Elmadag, A. B., "Antecedents and Consequences of Frontline Service Employee Commitment to Service Quality", Journal of Marketing Theory and Practice, 16(2), pp.95~110 (2008)
  19. Fornell, C., "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error", Journal of Marketing Research, 18(1), pp.39~50 (1981)
  20. George, G., "Development of Leader-member Exchange(LMX)Theory of Leadership over 25 Years : Applying a Multi-Level-Multi-Domain Perspective", Leadership Quarterly, 6(2), pp.219~247 (1995)
  21. Goleman, D., "Working with Emotional Intelligence" (1998), Bantam
  22. Goleman, D., "What Makes a Leader", Harvard Business Review, 76(6), pp.93~102 (1998)
  23. Grant, A. M., "Enhancing Coaching Skills and Emotional Intelligence through Training", Industrial and Commercial Training, 39(5), pp.257~266 (2007)
  24. Hair, J. F., "Multivariate Data Analysis" (1995), Prentice Hall
  25. 한봉주, "변혁적 리더십, 진성 리더십이 LMX와 조직몰입에 미치는 영향에 관한 연구", 리더십연구, 6(3), pp.87~124 (2015), 리더십학회
  26. 박윤희, "중소기업 최고경영자의 코칭리더십이 구성원의 조직몰입에 미치는 영향", 코칭능력개발지, 17(4), pp.193~204 (2015), 한국코칭능력개발원
  27. Harris, K. J., "An Examination of the Curvilinear Relationship between Leader-Member Exchange and Intent to Turnover", Journal of Organizational Behavior, 26, pp.363~378 (2005)
  28. Hur, Chul, "A Study on Coaching Leadership upon Innovative Behavior : Focusing on Mediating Effect of Work Engagement and Job Characteristic", Master, pp.2018
  29. Hwang, Min-Hee, "The effect of Supervisor's Coaching Behavior on Subordinate's job Satisfaction and Organizational Commitment: Mediating Effect of LMX and the Moderating Effect of Perceived Difference between Supervisor and Subordinate of Supervisor's Coaching Behavior", Master, pp.2013
  30. Hwang, In-Pyo, "The Analysis of the Specific Factors Influnecing Export Performance of Small and Medium-Sized ICT Exporting Companies", Doctorial, pp.2014
  31. Jung, Jin-Kyoung, "Effect of Leader's Emotional Intelligence on Member's Attitudes, Behavior: The Mediating effects of Leader's Coaching, LMX", Doctorial, pp.2017
  32. Jung, Jung-Kyung, "The Impact of the Call Center Manager’s Coaching Leadership Counselor’s Job Performance and Turnover Intention", Paper Presented at The Annual Meeting of The Korean Management Association, 2014(5), pp.114~138 (2014)
  33. 강영순, "코칭리더십, 기본심리욕구, 혁신행동, 조직시민행동의 구조적 관계", 대한경영학회지, 26(7), pp.1909~1928 (2013), 대한경영학회
  34. 김정식, "리더의 코칭과 부하직원들의 성과간의 관계에서 내재적 동기부여, 직무만족 및 직무몰입의 영향", 대한경영학회지, 25(2), pp.675~695 (2012), 대한경영학회[DOI]
  35. Kim, Won-Kyu, "The Effect of Middle Managers’ Coaching Leadership and the Mediating Effect of Followerdhip, Empowerment, Lmx, and Trust on Job Engagement among Hospital Employees", Doctorial, pp.2018
  36. Manpower Management for R&D Professionals: Focusing on Ph.D. Personnel Innovation Research, "Kim, Young-Bae", Institute of Technology Management Economics, 124~150 (1999)
  37. Kwon, Do-Hee, "A Study on the Relationship between Transformational Leadership of Flight Attendants and Organizational Effectiveness : Focused on the Examination of the Moderating Effects and Mediating Effects of Emotional Intelligence", Doctorial, pp.2013
  38. 권미경, "항공사 종사원의 코칭리더십, 서비스 태도와 혁신행동에 관한 연구 -직무자율성의 조절적 효과를 중심으로-", 한국항공경영학회지, 13(1), pp.105~125 (2015), 한국항공경영학회
  39. 박재진, "기업체 중간관리자의 코칭리더십, 학습조직, 구성원의 문제해결능력 및 조직유효성 변인 간의 구조적 관계", 박사, 평생교육학과, pp.2013
  40. Lee, Eun-Jung, "Effects of Coaching Leadership and Emotional Intelligence on Turnover Intention of Elderly Care Facilities Workers : Focusing on Mediating Effects of Trust and Organizational Commitment", Doctorial, pp.2017
  41. Lee, Han-Ju, "The Effects of Coaching Leadership on Affective Organizational Commitment and Turnover Intention : Focusing on the Mediating Roles of Basic Psychological Needs and Job Satisfaction", Doctorial, pp.2018
  42. Lee, Ji-Hyun, "Impact of Manager's Coaching Leadership on Subordinate's Career Planning and Attitudes", Doctoral, pp.2010
  43. 이지영, "코칭이 리더-부하와의 교환관계(LMX), 조직지원인식, 조직몰입에 미치는 영향", 인적자원관리연구, 22(3), pp.89~108 (2015), 한국인적자원관리학회[DOI]
  44. 이정민, "상사의 코칭리더십이 부하직원의 조직몰입에 미치는 영향 - 심리적 안녕감의 매개효과를 중심으로 -", 코칭연구, 10(2), pp.5~28 (2017), 한국코칭학회
  45. 이준우, "텔레마케팅에서 코칭리더십이 소속원의 직무만족에 미치는 영향에 관한 연구", 디지털융복합연구, 11(7), pp.97~110 (2013), 한국디지털정책학회
  46. Miller, D. B., "Managing Prifessionals in Research and Development" (1986), Jossey-Bass
  47. Mobley, W. H., "Intermediate Linkages in the Relationship between Job Satisfaction and Employee Turnover", Journal of Applied Psychology, 62(2), pp.237~ (1977)
  48. Morand, D. A., "The Emotional Intelligence of Managers : Assessing the Construct of Validity of a Nonverbal Measure of People Skills", Journal of Business and Psychology, 16(1), pp.21~33 (2001)
  49. Nikolaou, I., "Emotional Intelligence in the Workplace : Exploring Its Effects on Occupational Stress and Organizational Commitment", International Journal of Organizational Analysis, 10(4), pp.327~342 (2002)
  50. Noh, Kyung-Seop, "Properly Known Papers Statistical Analysis: SPSS & AMOS 21" (2014), Hanbit Academy
  51. 오원경, "리더의 감성지능이 구성원에 과업성과에 미치는 영향: LMX와 심리적 임파워먼트의 매개효과를 중심으로", 조직과 인사관리연구, 38(4), pp.115~140 (2014), 한국인사관리학회
  52. 박재진, "기업체 중간관리자의 코칭리더십, 학습조직, 구성원의 문제해결능력 및 조직유효성 변인 간의 구조적 관계", 기업교육과인재연구, 15(2), pp.1~28 (2013), 한국기업교육학회
  53. Park, Jae-Jin, "An Analysis on the Trend of Theses Regarding Coaching Leadership and the Performance Variables of Organizational Members", Continuing Education・HRD Research, 8(1), pp.107~132 (2012)
  54. 박소희, "리더의 코칭행동이 부하 직원의 학습과 조직몰입 및 이직의도에 미치는 영향", 직업능력개발연구, 13(3), pp.75~99 (2010), 한국직업능력연구원[DOI]
  55. Park, Sun-Young, "The Effect of the Leader's Coaching Leadership on the Organizational and Career Intention of the Staff", Master, pp.2009
  56. Park, Yeoun-Im, "A Study on the Modulating Effect of Authentic Leadership and Self Efficacy on Leader's Coaching Behavior and Team Performance", Doctorial, pp.2013
  57. Roh, Doo-Hwan, "An Empirical Study on Characteristic, Organizational Culture and Performance of ICT SMEs in Korea", Doctorial, pp.2019
  58. Scott, S, G., "Determinants of Innovative Behavior : A Path Model of Individual Innovation in the Workplace", Academy of Management Journal, 37(3), pp.580~607 (1994)
  59. 성낙청, "리더의 코칭행동이 구성원의 태도에 미치는 영향: 직무만족의 매개효과와 감성지능의 조절효과", 생산성연구: 국제융합학술지, 30(4), pp.189~227 (2016), 한국생산성학회[DOI]
  60. Seong, Nak-Chung, "The Effect Leader's Coaching Behavior on Organizational Commitment and Turnover Intention: Mediating Role of Job Satisfaction and Moderating Role of Emotional Intelligence", Doctorial, pp.2016
  61. Shin, Jun-Sup, "Effects of Organizational Culture and Coaching Leadership on the Organizational Commitment and Job Satisfaction", Master, pp.2010
  62. Shin, Sook-Hee, "A Study on the Influence of Servant Leadership on the Job Attitude of Employees : Focusing on the Moderating Effect of the Emotional Intelligence and the Managerial Competency of the Leader", Doctorial, pp.2011
  63. Stowell, S. J., "Leadership and the Coaching Process in Organizations", Doctorial, pp.1987
  64. Vince, R., "The Impact of Emotion on Organizational Learning", Human Resource Development International, 85(1), pp.72~85 (2002)
  65. WEF., "Response and Responsible Leadership", World Economic Forum (2017)
  66. Wenzel, L. H., "Understanding Managerial Coaching: The Role of Manager Attributies and Skills in Effective Coaching", Doctorial, pp.2000
  67. Wong, Chi-Sum, "The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude : An Exploratory Study", The Leadership Quarterly, 13, pp.243~274 (2002)
  68. Woo, Jong-Pil, "Understanding and Understanding Structural Equation Models" (2012), Hannarae Academy
  69. Woo, Kyung-Hwa, "The Effects of Coaching Leadership on Organizational Members' Job Satisfaction and Organizational Commitment", pp.2009
  70. 양일선, "코칭리더십이 조직유효성에 미치는 영향 - 부하의 감성지능의 매개효과를 중심으로 -", 인적자원관리연구, 22(5), pp.49~72 (2015), 한국인적자원관리학회[DOI]
  71. Yang, Su-Jin, "The Influence of Team Leaders' Coaching Leardership on Organizational Effectiveness: The Mediation Effect of Self-Directed Learning and Innovative Behaviors", Doctorial, pp.2017
  72. Yoon, Sun-Young, "A Meta-Analysis of the Relationship between Coaching Leadership and Organizational Effectiveness", Doctorial, pp.2019
  73. 윤선영, "코칭리더십과 조직유효성과의 상관관계에 관한 메타분석", 아태비즈니스연구, 9(3), pp.117~137 (2018), 경영경제연구소[DOI]

관련 논문AI추천

이 간행물의 다른 논문 (9건)