문화지능과 잡 크래프팅(Job Crafting): 외국인근로자 직업배태성의 매개효과를 중심으로
The Relationship between Cultural Intelligence and Job Crafting: The Mediating Role of Job Embeddedness
0
조회
0
다운로드
4
인용
0
참고문헌
키워드
초록
새로운 문화에 효과적으로 적응하는 능력인 문화지능(cultural intelligence)은 국내 거주 외국인근로자가 숙련 노동자로 발전하기 위해서 꼭 필요한 역량일 것이다. 기존 연구들은 글로벌 환경에서 성과를 위해 필요한 개인역량으로서 문화지능을 다루었으나, 일종의 직무역량인 잡 크래프팅(job crafting)과의 관계는 거의 연구된 바가 없다. 이에 따라 본 연구는 외국인근로자들의 문화지능이 어떻게 그들의 잡 크래프팅에 영향을 미치는지 검토하고자 했다. 보다 구체적으로 직무와 환경에 잘 적응해 조직에 뿌리를 내리는 직업배태성(job embeddedness)을 경유하는 문화지능의 영향력을 가설화했다. 이들 변수 간의 관계는 국내 중소업체에 근무하는 224명의 외국인들에게서 획득한 데이터를 통해 분석되었다. 구조방정식모델링 결과, 문화지능은 잡 크래프팅에 대한 유의한 예측변수였으며, 직업배태성은 이들 간의 관계를 완전매개했다. 이 같은 결과는 기업 경영자들이 고용허가제를 통한 외국인 채용 시 그들의 문화지능을 고려할 것을 제안한다. 게다가 외국인근로자들에겐 직업안정성이 선행되어야만 자발적인 창의적 행동에도 관여할 수 있음을 인지할 필요가 있다고 제안한다.
Abstract
Cultural intelligence (CI)―capability to function effectively in intercultural settings―is vital for foreign workers in South Korea to advance their skills. Previously researchers considered that cultural intelligence was a key factor for employees to enhance personal capabilities in global workforce. However, few studies have thoroughly investigated the direct relationship between cultual intelligence and job crafting (JC), In this regard, we hypothesized that cultural intelligence relates positively with job crafting via job embeddedness (JE). Relationship among the constructs were tested using survey data from 224 foreign workers in South Korea. The results of structural equation modeling show that CI had positive impact on JC, and JE completely mediated between CI and JC. These findings imply that managers need to pay attention to the role of foreign workers' cultural intelligence as personal competence for responding to their jobs in flexible ways. It is also suggested that managers need to recognize foreign workers' proactively involve in creative behavior through job embedded opportunity.
참고문헌 (26)
- 박성재, "외국인 인력의 공급특성이 직장 및 생활 만족도에 미치는 영향", 다문화사회연구, 3(2), pp.103~121 (2010), 아시아여성연구원[DOI]
- 임명기, "잡 크래프팅 하라" (2014), 김영사
- 조태준, "국내 중소 제조업에 종사하는 중국인 근로자의 문화지능이 직무만족과 조직몰입에 미치는 영향: 자기효능감의 매개효과를 중심으로", HRD연구, 18(1), pp.1~27 (2016), 한국인력개발학회[DOI]
- Ang, S., "Cultural Intelligence : Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance", Management and Organization Review, 3(3), pp.335~371 (2007)
- Ang, S., "Handbook of Cultural Intelligence : Theory, Measurement, and Applications, Armonk" (2008), M. E. Sharpe
- Bakker, A. B., "Proactive Personality and Job Performance : The Role of Job Crafting and Work Engagement", Human Relations, 65(10), pp.1359~1378 (2012)
- Brislin, R., "Cultural Intelligence : Understanding Behaviors That Serve People’s Goals", Group and Organization Management, 31(1), pp.40~55 (2006)
- Chirkov, V., "Further Examining The Role Motivation to Study Abroad Play in the Adaption of International Students in Canada", International Journal of Intercultural Relations, 32(5), pp.427~440 (2008)
- Crant, J. M., "The Proactive Personality Scale and Objective Job Performance among Real Estate Agents", Journal of Applied Psychology, 80(4), pp.532~537 (1995)
- Crossley, C. D., "Development of a Global Measure of Job Embeddedness and Integration into a Traditional Model of Voluntary Turnover", Journal of Applied Psychology, 92(4), pp.1031~1042 (2007)
- Earley, P. C, "Cultural Intelligence: Individual Interactions Across Cultures" (2003), Stanford University Press
- Gabel-Shemueli, R, "Does cultural intelligence increase work engagement? The role of idiocentrism-allocentrism and organizational culture in MNCs", Cross Cultural & Strategic Management (2019)[DOI]
- Hakanen JJ, "Positive Gain Spirals at Work: From Job Resources to Work Engagement, Personal Initiative and Work-Unit Innovativeness", Journal of Vocational Behavior, 73(1), pp.78~91 (2008)
- Halvorsen, B., "Job Embeddedness among Migrants : Fit and Links Without Sacrifice", The International Journal of Human Resource Management, 26(10), pp.1298~1317 (2015)
- Jiang, Z., "Cultural intelligence and voice behavior among migrant workers : the mediating role of leader–member exchange", The International Journal of Human Resource Management, 29(5), pp.1082~1112 (2018)
- Karatepe, O. M., "Does job embeddedness mediate the effects of coworker and family support on creative performance? An empirical study in the hotel industry", Journal of Human Resources in Hospitality & Tourism, 15(2), pp.119~132 (2016)
- Lee. T. W., "The Effects of Job Embeddedness on Organizational Citizenship, Job Performance, Volitional Absences, and Voluntary Turnover", Academy of Management Journal, 47(5), pp.711~722 (2004)
- Lee, L. Y., "The Effects of Cultural Intelligence on Expatriate Performance: The Moderating Effects of International Experience", The International Journal of Human Resource Management, 21(7), pp.963~981 (2010)
- Mitchell, T. R., "Why People stay: Using Job Embeddedness to Predict Voluntary Turnover", Academy of Management Journal, 44(6), pp.1102~1121 (2001)
- Petrou, P., "Crafting a job on a daily basis : Contextual correlates and the link to work engagement", Journal of Organizational Behavior, 33(8), pp.1120~1141 (2012)
- Rockstuhl, T., "Handbook of Cultural Intelligence: Theory, Measurement, and Applications", pp.206~220 (2008), Sharpe
- Stone-Romero, E., "The Influence of Culture on Role Conceptions and Role Behavior in Organizations", Applied Psychology : An International Review, 52(3), pp.328~362 (2003)
- Tay, C., "Handbook of cultural intelligence: Theory, measurement, and applications", pp.126~144 (2008), M.E. Sharpe
- Tims, M., "Development and Validation of the Job Crafting Scale", Journal of Vocational Behavior, 80(1), pp.173~186 (2012)
- Twyman, M., "Trust in Motives, Trust in Competence : Separate Factors Determining The Effectiveness of Risk Communication", Judgment and Decision Making, 3(1), pp.111~120 (2008)
- Wrzesniewski, A., "Crafting a Job : Revisioning Employees as Active Crafters of Their Work", Academy of Management Review, 26(2), pp.179~201 (2001)