국내 중소 제조업에 종사하는 중국인 근로자의 문화지능이 직무만족과 조직몰입에 미치는 영향: 자기효능감의 매개효과를 중심으로
The effect of cultural intelligence of Chinese workers in Korean SME on job satisfaction and organizational commitment
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본 연구는 국내 근무 중국인 근로자의 문화지능이 현재 수행 중인 직무자체와 근무하는 직무환경에 어떠한 영향을 미치고 있으며 이를 통해 조직몰입에 어떠한 영향을 미치는 지 실증 연구하였다. 또한 이문화적 상황에서 문화지능이 자기효능감에 어떠한 영향을 미치며, 이를 매개로 직무자체 및 직무환경과 조직몰입에 어떤 영향을 미치는 지 파악하였다. 이를 위해 본 연구에서는 경기도 소재 제조업 기반 중소기업에 종사하는 중국인 근로자 300여명을 대상으로 설문을 실시하였고, 최종 224부가 분석에 활용되었다. 신뢰도와 타당도를 검증하였으며 구조방정식을 사용하여 변수간의 상관관계를 분석하였다. 본 연구의 결과는 중국인 근로자의 문화지능이 직무환경 만족, 자기효능감, 조직몰입에 긍정적인 영향을 주고 있었으나, 직무자체 만족과는 통계적으로 유의한 관계가 없었다. 즉 문화지능은 낯선 한국근로 환경에 쉽게 적응할 수 있도록 도와주며, 자기효능감이 향상되도록 도와주었다. 또한 문화지능은 자기효능감을 매개로 직무자체 만족에 영향을 주는 것으로 나타났다.
Abstract
In South Korea, approximately 938,000 foreign workers are working, and the number is growing in every year. Therefore, how to manage and adopt them into Korean culture and society is one of the urgent issue for the nation’s sustainable growth. Since cultural intelligence was introduced, it has been considered as one of the most effective capability for managing the global workforce. However, it is hard to find any empirical study related to cultural intelligence. The sample of the study were Chinese workers working in the manufacturing industry in South Korea. The purpose of this study was to identify the effect of cultural intelligence on job satisfaction with the work itself and with the working conditions, and organizational commitment. Moreover, this study attempted to identify the mediating effect of self-efficacy between cultural intelligence and job and working environment satisfaction. Total 300 instruments were distributed, but 224(74.7%) were eligible to use for the further analysis. The results of the study were that there was a statistically significant relationship between cultural intelligence and job satisfaction with the working conditions, but it was not statistically related with job satisfaction with the work itself. In addition, this study found that there was a strong positive relationship between cultural intelligence and self-efficacy, and it mediated between cultural intelligence and both job satisfaction.
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