잡크래프팅이 이직의도에 미치는 영향: 직무착근성과 정서적 몰입의 순차적 매개효과
The Effect of Job Crafting on Turnover Intention:The Mediating Effects of Job Embeddedness and Affective Commitment
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초록
본 연구는 종업원이 주도적으로 직무의 의미를 창조하는 행동인 잡크래프팅이 이직의도에 어떠한 영향을 미치는지 확인하기 위해 실시되었다. 구체적으로 잡크래프팅이 이직의도에 영향을 미치는 과정에서 직무착근성과 조직몰입의 순차적 매개효과를 검증하고자 하였다. 이를 위해 현재 재직 중인 남녀 직장인을 대상으로 온라인, 오프라인 설문을 시행하였으며, 총 309부의 자료를 분석하였다. 연구결과는 다음과 같다. 첫째, 잡 크래프팅은 이직의도에 정(+)적으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 직무착근성은 잡 크래프팅과 이직의도 간 관계를 매개하는 것으로 나타났다. 셋째, 직무착근성이 정서적 몰입에 정적으로 유의한 영향을 미치는 것으로 나타났다. 마지막으로, 잡 크래프팅이 이직의도에 정(+)적인 영향을 미치던 것과 달리, 순차적으로 직무착근성, 정서적 몰입을 매개할 경우에는 이직의도에 부(-)적인 영향을 미치는 것으로 나타났다. 이를 바탕으로 본 연구의 의의, 이론적 및 실무적 시사점과 한계점 그리고 후속 연구 제언이 논의되었다.
Abstract
This study was conducted to examine how job crafting, an employee’s proactive behavior in creating meaning in their job, would explain turnover intention. Specifically, the study aimed to test the sequential mediating effects of job embeddedness and affective commitment in the relationship between job crafting and turnover intention. To achieve this, online and offline surveys were conducted targeting male and female employees currently employed. A total of 309 responses were analyzed. The research findings are as follows. First, job crafting was found to have a significant positive effect on turnover intention. Second, job embeddedness was found to mediate the relationship between job crafting and turnover intention. Third, job embeddedness had a significant positive effect on affective commitment. Finally, in contrast to the positive effect of job crafting on turnover intention, when job embeddedness and affective commitment were sequentially mediated, job crafting was found to have a negative effect on turnover intention. Based on these findings, the significance of this research, theoretical and practical implications, limitations, and suggestions for future research were discussed.
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