3DTV 구매의도에 영향을 미치는 요인에 대한 연구
A Study on the Influencing Factors of Behavioral Intention for 3DTV Purchase
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초록
본 연구는 3DTV의 구매의도에 영향을 미치는 요인들을 인지적 요인과 감정적 요인으로 접근하였으며 긍정적 측면과 부정적 측면을 함께 고려하여 살펴보았다. 3DTV의 수용에 영향을 미치는 인지적 요인으로써‘지각된 유용성’과‘지각된 사용의 용이성’, 그리고‘지각된 비용’을 탐구하였다. ‘ 지각된 유용성’과‘지각된 사용의 용이성’이 3DTV의수용에 긍정적인 영향을 주는 인지적 요인이라면 지각된 비용은 제품의 수용에 부정적인 영향을 주는 인지적 요인이다. 3DTV의 수용에 영향을 미치는 감정적 요인으로는 긍정적인 영향을 주는‘지각된 즐거움’과 부정적인 영향을 주는‘예상된 후회’를 채택하였다. 이외에도 본 연구는‘지각된 품질’을 기술수용모델의 선행요인으로 포함하였다. 실제 매장을 방문한 고객들을 대상으로 구조방정식 모델을 이용하여 분석한 결과 첫째, 지각된 품질이 지각된 사용의 즐거움에 가장 큰 영향력을 미치는 선행요인으로 나타났다. 둘째, 지각된 유용성, 지각된 즐거움, 그리고 지각된 사용의용이성의 순서로 태도와 구매의도에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, 지각된 비용은 3DTV의 태도 형성에 예상된 후회는 구매의도에 부정적인 영향을 주는 영향요인임이 밝혀졌다.
Abstract
This study analyzed the factors influencing the adoption of 3DTV using a extended TAM. Based on the TAM, this study involved new construct such as perceived quality of 3DTV, perceived playfulness, anticipated regret and perceived cost. 202 consumers who visited 3DTV shop answered this survey and the data was analyzed using Lisrel 8.5. The result revealed the perceived quality of 3DTV was an important antecedent of the perceived usefulness, perceived ease of use and perceived playfulness. In addition, the perceived usefulness,perceived ease of use and perceived playfulness were found as significant antecedents of the attitude and purchase intention. Interestingly, we found that the anticipated regret has a negative effect on the purchase intention and perceived cost has a negative effect on the attitude.
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