The Joint Effects of Newcomer Turnover and Replacement on the Relationship between Collective Turnover Rates and Firm Performance
1
조회
0
다운로드
0
인용
0
참고문헌
키워드
초록
This study examines whether collective turnover rates relate to firm performance and how turnover properties such as newcomer turnover proportion of total turnover events and replacement of turnover through external hiring and internal mobility jointly influence the effect of collective turnover rates on firm performance. Using a dataset of 240 firms with 1,440 firm-year observations over 2006-2016, we find that firms with higher collective turnover rates generally have lower firm performance, but the negative effect of collective turnover is strengthened when firms have more newcomer departures of total turnover events (newcomer turnover proportion). Furthermore, our findings indicate that internal mobility utilizing existing employees buffers the disruptive effect of newcomer turnover proportion on firm performance, and the use of internal mobility is more effective at reducing the negative effect of newcomer turnover than external hiring. Our study contributes to the literature on collective turnover, suggesting that the disruptive effects of collective turnover rates are contingent upon who are leaving and the type of human capital flow.
Abstract
This study examines whether collective turnover rates relate to firm performance and how turnover properties such as newcomer turnover proportion of total turnover events and replacement of turnover through external hiring and internal mobility jointly influence the effect of collective turnover rates on firm performance. Using a dataset of 240 firms with 1,440 firm-year observations over 2006-2016, we find that firms with higher collective turnover rates generally have lower firm performance, but the negative effect of collective turnover is strengthened when firms have more newcomer departures of total turnover events (newcomer turnover proportion). Furthermore, our findings indicate that internal mobility utilizing existing employees buffers the disruptive effect of newcomer turnover proportion on firm performance, and the use of internal mobility is more effective at reducing the negative effect of newcomer turnover than external hiring. Our study contributes to the literature on collective turnover, suggesting that the disruptive effects of collective turnover rates are contingent upon who are leaving and the type of human capital flow.
참고문헌 (49)
- Bidwell, M., "Paying more to get less: The effects of external hiring versus internal mobility", Administrative Science Quarterly, 56(3), pp.369~407 (2011)
- Briscoe, J. P., "Coping with an insecure employment environment : The differing roles of protean and boundaryless career orientations", Journal of Vocational Behavior, 80(2), pp.308~316 (2012)
- Call, M. L., "The dynamic nature of collective turnover and unit performance : The impact of time, quality, and replacements", Academy of Management Journal, 58(4), pp.1208~1232 (2015)
- Collins, C. J., "Strategic human resource practices, top management team social networks, and firm performance : The role of human resource practices in creating organizational competitive advantage", Academy of Management Journal, 46(6), pp.740~751 (2003)
- Crook, T. R., "Does human capital matter? A meta-analysis of the relationship between human capital and firm performance", Journal of Applied Psychology, 96(3), pp.443~456 (2011)
- Datta, D. K., "Human resource management and labor productivity:Does industry matter?", Academy of Management Journal, 48(1), pp.135~145 (2005)
- Datta, D. K., "Industry structure and CEO characteristics : An empirical study of succession events", Strategic Management Journal, 19(9), pp.833~852 (1998)
- Dess, G. G., "Voluntary turnover, social capital, and organizational performance", Academy of Management Review, 26(3), pp.446~456 (2001)
- Finegold, D., "Age effects on the predictors of technical workers commitment and willingness to turnover", Journal of Organizational Behavior, 23(5), pp.655~674 (2002)
- Finkel, S. E., "Causal analysis with panel data" (1995), Sage Publications, Inc
- Freeman, R., "What do unions do?" (1984), Basic Books
- Greene, W. H., "Econometric Analysis" (2003), Prentice Hall
- Hancock, J. I., "Meta-analytic review of employee turnover as a predictor of firm performance", Journal of Management, 39(3), pp.573~603 (2013)
- Hatch, N. W., "Human capital and learning as a source of sustainable competitive advantage", Strategic Management Journal, 25(12), pp.1155~1178 (2004)
- Hausknecht, J. P., "When does employee turnover matter? Dynamic member configurations, productive capacity, and collective performance", Organization Science, 24(1), pp.210~225 (2013)
- Hausknecht, J. P., "Collective turnover at the group, unit and organizational levels : Evidence, issues, and implications", Journal of Management, 37(1), pp.352~388 (2011)
- Hausknecht, J. P., "Unit-level voluntary turnover rates and customer service quality : Implications of group cohesiveness, newcomer concentration, and size", Journal of Applied Psychology, 94(4), pp.1068~1075 (2009)
- Heavey, A. L., "Causes and consequences of collective turnover : A meta-analytic review", Journal of Applied Psychology, 98(3), pp.412~453 (2013)
- Jung, C., "New Employees’Proactivity and Organizational Commitment : Moderating Effects of Organizational Culture Types", Korean Corporation Management Review, 27(6), pp.126~145 (2020)
- Keller, J., "Posting and slotting : How hiring processes shape the quality of hire and compensation in internal labor market", Administrative Science Quarterly, 63(4), pp.848~878 (2018)
- Kim, Y., "The effects of staffing and training on firm productivity and profit growth before, during, and after the Great Recession", Journal of Applied Psychology, 99(3), pp.361~389 (2014)
- Kim, Y., "The strategic value of selection practices : Antecedents and consequences of firm-level selection practice usage", Academy of Management Journal, 61(1), pp.46~66 (2018)
- Koys, D. J., "The effects of employee satisfaction, organizational citizenship behavior, and turnover on organizational effectiveness : A unit-level, longitudinal study", Personnel Psychology, 54(1), pp.101~114 (2001)
- Kwon, K., "High-performer turnover and firm performance : The moderating role of human capital investment and firm reputation", Journal of Organizational Behavior, 34(1), pp.129~150 (2013)
- Lee, J., "The Effect of Supervisor`s Turnover Intention on Subordinate`s Turnover Intention : Interaction Effect between Turnover Intention, LMX and POS", Korean Corporation Management Review, 24(3), pp.117~136 (2017)
- Lepak, D. P., "The human resource architecture : Toward a theory of human capital allocation and development", Academy of Management Review, 24(1), pp.31~48 (1999)
- McDougall, P. P., "New venture internationalization, strategic change, and performance : A follow-up study", Journal of Business Venturing, 11(1), pp.23~40 (1996)
- Messersmith, J. G., "Turnover at the top : Executive team departures and firm performance", Organization Science, 25(3), pp.776~793 (2014)
- Morrow, P. C., "Work commitment and job satisfaction over three career stages", Journal of Vocational Behavior, 30(3), pp.330~346 (1987)
- Ng, T. W. H., "Organizational ten\ure and job performance", Journal of Management, 36(5), pp.1220~1250 (2010)
- Nyberg, A. J., "Context-emergent turnover(CET)theory : A theory of collective turnover", Academy of Management Review, 38(1), pp.109~131 (2013)
- Park, E., "The Effect of Job Satisfaction and Wage Level on Turnover Intention : Focusing on Moderating Effect of Trust", Korean Corporation Management Review, 24(6), pp.1~19 (2017)
- Park, T. Y., "Turnover rates and organizational performance : A meta-analysis", Journal of Applied Psychology, 98(2), pp.268~309 (2013)
- Ployhart, R. E., "Staffing in the 21st century : New challenges and strategic opportunities", Journal of Management, 32(6), pp.868~897 (2006)
- Ployhart, R. E., "Emergence of the human capital resource : A multilevel model", Academy of Management Review, 36(1), pp.127~150 (2011)
- Ployhart, R. E., "Acquiring and developing human capital in service contexts : The interconnectedness of human capital resources", Academy of Management Journal, 54(2), pp.353~368 (2011)
- Reilly, G., "Human capital flows : Using contextemergent turnover(CET)theory to explore the process by which turnover, hiring, and job demands affect patient satisfaction", Academy of Management Journal, 57(3), pp.766~790 (2014)
- Richard, P. J., "Measuring organizational performance : Towards methodological best practice", Journal of Management, 35(3), pp.718~804 (2009)
- Samuelson, P. A., "Economics" (1989), McGraw-Hill
- Schepker, D. J., "CEO succession, strategic change, and post-succession performance : A meta-analysis", Leadership Quarterly, 28(6), pp.701~720 (2017)
- Shaw, J. D., "An organization-level analysis of voluntary and involuntary turnover", Academy of Management Journal, 41(5), pp.511~525 (1998)
- Shaw, J. D., "Turnover, social capital losses, and performance", Academy of Management Journal, 48(4), pp.594~606 (2005)
- Shaw, J. D., "Alternative conceptualizations of the relationship between voluntary turnover and organizational performance", Academy of Management Journal, 48(1), pp.50~68 (2005)
- Shaw, J. D., "Employee-organization exchange relationships, HRM practices, and quit rates of good and poor performers", Academy of Management Journal, 52(5), pp.1016~1033 (2009)
- Shaw, J. D., "A resource-based perspective on human capital losses, HRM investments, and organizational performance", Strategic Management Journal, 34(5), pp.572~589 (2013)
- Shin, D., "Causality between high-performance work systems and organizational performance", Journal of Management, 43(4), pp.973~997 (2014)
- Trevor, C. O., "Voluntary turnover and job performance : Curvilinearity and the moderating influences of salary growth and promotions", Journal of Applied Psychology, 82(1), pp.44~61 (1997)
- Tzabbar, D., "Can opportunity emerge from disarray? An examination of exploration and exploitation following star scientist turnover", Journal of Management, 40(2), pp.449~482 (2013)
- Wright, P. M., "Toward a unifying framework for exploring fit and flexibility in strategic human resource management", Academy of Management Review, 23(4), pp.756~772 (1998)
